Server Part time

Millennium Hotels•Anchorage, AK

About The Position

Server-Part-Time The Lakefront, Anchorage hotel (formerly the Millennium Hotel) is recruiting for part time, Server to join our team. At the Lakefront Anchorage Hotel, we strive to deliver a memorable experience for our guests. Situated on the shores of scenic Lake Spenard, one mile from Anchorage International Airport and four miles from downtown Anchorage, the Lakefront Anchorage Hotel is the perfect starting point to explore the many wonders Alaska has to offer. The Lakefront Anchorage Hotel boasts 248 rooms and three outstanding food and beverage outlets. The role of the server in a fast-paced environment, be polite and courteous while maintaining a professional demeanor at all times. Greeting guests and seeking out their every need to provide a personalized experience for new and returning customers. Thoroughly taking food and beverage orders, organizing and maintaining the dining rooms, and ensuring guest satisfaction are key components of this position.

Requirements

Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
Must have knowledge of the appropriate table settings, service-ware and menu items.
Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
Ability to remember, recite and promote the variety of menu items.
Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.
Patience, tact and diplomacy.
Requires lifting and carrying of objects weighing up to 50 pounds.
Ability to obtain TIPS certification is required.
Guest attentiveness and a neat appearance.
Exceptional customer service skills.

Nice To Haves

Prior hospitality experience preferred.

Responsibilities

Check station before, during and after shift for proper set-up and cleanliness.
Greet the guests in a friendly, courteous manner within 30 seconds of being seated and explain any specials and/or restaurant promotions for guest awareness.
Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
Present the check to guest promptly and collect payment
Replenish beverages as necessary and check with guests for overall satisfaction.
Be knowledgeable about all Food & Beverage products served.
Work as a productive team member by contributing positive energy
Perform the duties of the position in a safe manner.
Be professional in all interactions with guests and associates.