Server - Goat Tree
About The Position
Goat Tree is a vibrant, all-day dining destination rooted in fresh, coastal California cuisine, artisanal coffee, and an inviting, social atmosphere. As a Server, you are the face of the guest experience—delivering warm, engaging, and highly attentive service that reflects the effortless sophistication of Hotel Californian. This role requires a balance of genuine hospitality, product knowledge, and efficiency. The Server is responsible for guiding guests through the menu, executing flawless service, and creating memorable dining experiences.
Requirements
- 1–3 years of serving experience in a restaurant, café, or luxury hospitality environment preferred
- Strong knowledge of food, coffee, and beverage service (wine knowledge a plus)
- Experience with POS systems (e.g., Toast, Micros, or similar)
- Exceptional communication and interpersonal skills
- Ability to multitask and remain composed in a fast-paced environment
- Strong attention to detail and service standards
- Must meet minimum age requirements to serve alcohol (21+ in California)
- Ability to stand and walk for extended periods
- Ability to lift and carry trays up to 30 lbs
- Frequent bending, reaching, and movement throughout the restaurant
Responsibilities
- Deliver warm, personalized, and anticipatory service to every guest
- Create a welcoming and engaging dining experience that reflects Goat Tree’s energetic and approachable atmosphere
- Guide guests through the menu, providing detailed knowledge of food, coffee, wine, and beverage offerings
- Read guest cues and tailor service style accordingly (efficient vs. leisurely dining)
- Handle guest concerns with professionalism, urgency, and care to ensure full satisfaction
- Accurately take and enter orders into the POS system with attention to detail
- Serve food and beverages in a timely and polished manner
- Maintain full knowledge of menu items, ingredients, allergens, and preparation methods
- Uphold all sequence-of-service standards and timing expectations
- Ensure proper table maintenance, including clearing, resetting, and overall cleanliness
- Thoughtfully upsell menu items, beverages, and specials to enhance the guest experience
- Promote high-margin items such as specialty coffee, wine, and add-ons
- Support achievement of restaurant revenue and guest check average goals
- Maintain cleanliness and organization of the dining area, service stations, and POS areas
- Follow all health, safety, and sanitation standards in accordance with local regulations
- Collaborate with kitchen, bar, and support teams to ensure seamless service flow
- Complete opening, running, and closing side work as assigned
- Represent Goat Tree and Hotel Californian with professionalism, style, and authenticity
- Contribute to a positive, team-oriented culture focused on excellence and accountability
- Participate in ongoing training, menu tastings, and service development
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
