Server

Resolute Road Hospitality•Missoula, MT

2h•Onsite

About The Position

The Hilton Garden Inn located in Missoula, Montana is looking to add to our hospitality family! The six-story, 146-key hotel is located just outside of downtown Missoula and offers a comprehensive range of amenities including a separate full-service restaurant and 22,000 square feet of meeting space, making it the second largest conference center in the state. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career. SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. OVERVIEW To wait on and serve food to restaurant patrons in a friendly, professional, and efficient manner.

Requirements

Knowledge of food service regulations
Strong customer service and interpersonal communications skills required
Able to maintain positive client relationships
Able to easily and quickly lift and carry heavy trays
Speak, read, write, and comprehend the English language, proficiently.
Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards
Excellent conflict-resolution skills
Able to work in fast paced environment
Able to prioritize, organize, and manage multiple tasks
High School Graduate or GED preferred.
Previous server experience preferred.
State issued Food Handlers Card. Any requirements unique to local and state regulations required. Brand standards and/or additional training required.
Servers may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.
Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Server is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment.
Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
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Responsibilities

Presents menu, answers questions and makes suggestions regarding food and service
Writes order on check or memorizes it
Relays and/or enters order into POS system for the kitchen and serves courses from kitchen and/or bar
Observes guest to fulfill any additional requests and to perceive when meal has been completed
Clear and reset counters and tables at conclusion of each patron
May have to clean dishes
Clean restaurant area
Maintains a positive and professional approach with coworkers and customers
Adheres to all safety and brand standards
Responds to guest requests and complaints timely, efficiently, appropriately and in a friendly manner.
Maintains professional image at all times through appearance and dress
Follows Company policies and procedures
Operates in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws
Other duties as assigned by supervisor or management