Server - Xfinity Live!

XFinity Live! • Philadelphia, PA

304d

About The Position

Welcome to Xfinity Live! Philly's premier sports and entertainment destination located in the Philadelphia Sports Complex. With multiple dining and entertainment venues it's the perfect spot for gameday or any day!

Requirements

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Strong communication skills for interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities for taking orders and completing paperwork.
• Basic math skills for handling cash and credit.

Nice To Haves

• Experience in a nightclub environment is preferred.

Responsibilities

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Provide outstanding and professional service with a smile to ensure guest satisfaction.
• Communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Be well-versed in all concept products and menu items to guide the guest experience and sell food and beverage items.
• Consistently check guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues and make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees