Server/Waiter

Àla • Bethesda, MD

407d • $62,400 - $62,400

About The Position

We are seeking a dedicated and enthusiastic Server to join our dynamic team in an upscale casual dining environment. The Server will play a crucial role in delivering exceptional guest experiences by providing top-notch hospitality and service, ensuring that guests have a memorable dining experience.

Requirements

• Minimum 1 year experience in a high volume, quality venue
• Excellent communication at all levels
• Ability to manage the situation under pressure and make decisions in real-time
• Experience to operate at a high level under the direction of the management team
• Personal maturity to deal with confidential information and/or issues with discretion and sound judgment
• Capability to meet the physical and scheduling demands of the position, including walking, standing, and working nights, weekends, and holidays

Responsibilities

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Interact with customers to develop loyalty and handle customer concerns
• Present restaurant menus and help customers select food/beverages
• Take and serve food and drink orders
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue checks and accept payments (via Toast POS)
• Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning
• Clean tables or counters throughout the guest visit and when they have finished their meal
• Prepare tables for meals, including setting up items, such as linens, silverware, and glassware
• Assist host by answering phones, as well as greeting, seating, and thanking guests
• Stock service areas with supplies
• Assist to maintain operations by preparing and enforcing policies and standard operating procedures to increase productivity, maintain quality and patron-service standards
• Perform other restaurant side duties as requested by management and leadership team
• Determine and implement system improvements
• Take part in promotional events maintaining a fun, safe secure, and healthy environment for patrons and staff

Benefits

• Paid training
• Paid time off
• Employee discount
• Flexible schedule
• Paid sick time

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed