Server (T), Binchotan Bar & Grille (Casual)

AccorHotel•Kohala Coast, HI

9d•$15•Onsite

About The Position

Binchotan Bar & Grille is where fireside cooking meets modern flair. At Fairmont Orchid’s hottest new restaurant guests explore the long-running creative culinary exchange between Hawai’i and Japan at our Traditional northern Japanese grill utilizing centuries-old practices of robatayaki: fireside cooking, grilled to perfection. Originating from Hokkaidō, Japan, robatayaki reflects the seafaring lifestyle: seasoned fishermen grilling up their fresh catch over the irori, or glowing white coals, served sizzling hot. What you will be doing: Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment. Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control. Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready. Try to remember individual patron’s names and their preferences to extend a personalized service Ensure that all food & beverage are served according to service standard Clear and tidy up tables after the departure of the patrons as quickly as possible. Perform opening/closing side duties as assigned and set all tables according to standards and procedures Assist other Food & Beverage outlets with their operations during peak times or when required Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Be well versed in hotel fire & life safety/emergency procedures Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel

Requirements

Ability to focus attention on guest needs, remaining calm and courteous at all times
Good reading, writing and oral proficiency in English language
Ability to work cohesively and collaboratively as part of a team
Detailed & service oriented with an eye for detail to be self-motivated and energetic.
Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)

Nice To Haves

Ability to speak other languages and basic understanding of local languages will be an advantage

Responsibilities

Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.
Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.
Pick up and serve food and beverage orders.
Ensure that food and beverage are served promptly to the guests once they are ready.
Try to remember individual patron’s names and their preferences to extend a personalized service
Ensure that all food & beverage are served according to service standard
Clear and tidy up tables after the departure of the patrons as quickly as possible.
Perform opening/closing side duties as assigned and set all tables according to standards and procedures
Assist other Food & Beverage outlets with their operations during peak times or when required
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
Be well versed in hotel fire & life safety/emergency procedures
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management of the Hotel

Benefits

benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana
Preferred provider medical/drug/vision benefits starting at $16.98 for employees
We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!
We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
Complimentary meals in our employee dining facility

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