Server- Senior Living

NexDine • Pompano Beach, FL

74d • $15

About The Position

The Server/Guest Experience Ambassador at NEXDINE Hospitality is responsible for providing a best-in-class dining experience to residents, colleagues, and guests. This role involves ensuring exemplary service and engaging with residents to take their food and beverage orders while articulating daily menu offerings. The Server will also assist in the setup and breakdown of meal periods, stock service areas, and perform cleaning duties as assigned. The position requires a spirit of hospitality and excellent customer service skills.

Requirements

• High school diploma or equivalent
• Previous experience in food service
• Previous customer service experience

Responsibilities

• Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests.
• Lead service of food or beverages to residents and prepare or serve specialty diets and dishes as required.
• Engage with residents to obtain desired orders for food or beverages while articulating the daily menu offerings.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Ensure residents are satisfied with all aspects of service and communicate with the direct supervisor on any customer service issues.
• Check residents' diets, likes & dislikes to ensure that such requirements are satisfied.
• Assist with set-up/breakdown of all scheduled meal periods.
• Stock service areas with supplies such as coffee, food, tableware, and linens as needed.
• Perform cleaning duties as assigned, including sweeping and mopping floors, tidying up service station, clearing tables and taking out trash.
• May wash pots, pans, dishes, utensils, or other cooking equipment.
• May assist in supporting culinary staff at numerous stations as directed.
• Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
• May perform other duties and responsibilities as assigned.

Benefits

• Health, dental and vision insurance
• Flexible Spending Accounts
• Company-paid life insurance
• Various voluntary programs and insurances
• 401(k) savings plan
• Paid vacation, holiday, and sick time
• Employee Assistance Program (EAP)
• Various perks

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 251-500 employees