About the position
Andaz Miami Beach is now recruiting Servers to join the hotel's opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. Opening in early 2025, the property boasts 287 guestrooms including 34 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who's who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion.
Responsibilities
- Uphold company policies and procedures, including adhering to work schedules, dress code, and attendance guidelines.
- Adheres to all company safety and sanitation policies and procedures.
- Performs opening side work and set up station.
- Attends and participates in any training sessions, department meetings.
- Provides professional and exceptional food and beverage service.
- Make recommendations based on guests' preferences and dietary restrictions.
- Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame.
- Check on guests during their meals to ensure satisfaction and address requests/concerns.
- Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
- Provide attentive and personalized service, anticipating guests' needs.
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
- Must be able to lift a minimum of 20lbs.
- Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.
Requirements
- Previous experience in a restaurant or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Positive attitude, and enjoyment of the hospitality industry.
- Ability to work in a fast-paced environment while maintaining composure.
- Strong multitasking and time management abilities.
- Attention to detail, ensuring accurate order-taking and payment processing.
- Knowledge of food and beverage menus, including dietary restrictions and allergies.
- Basic math skills for handling payments and calculating tips.
- Physical stamina to stand, walk, and carry trays for extended periods.
Nice-to-haves
- Experience with Micros.
- High volume service experience.
- Extensive server experience.
Benefits
- Free room nights, Discounted and Friends & Family Room Rates.
- Medical, Dental, and Vision Insurance with only a 30-day waiting period!
- 401K with company match.
- Free Parking.
- Generous Paid Time Off.
- Paid Family Bonding Time and Adoption Assistance.
- Tuition Reimbursement.
- Employee Stock Purchase Plan.
- Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more.
