Server PM - The Watermark Hotel

B.F. Saul Company Hospitality • Tysons Corner, VA

232d

About The Position

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! Are you looking for a great place to work? Join our team as our new Server for a Japanese style Bar & Lounge located in The Watermark Hotel in Tysons Corner, VA. As a leading owner and operator in the Hospitality industry, we are committed to providing an unmatched career experience and are committed to the success and development of our team members. The 300-unit Watermark Hotel - Tysons is an upscale, all-suite facility with a chef driven restaurant, cocktail bar, outdoor patios, 1,600 square feet of meeting space and a breakfast café. The property is owned by Capital One Financial and operated by the B. F. Saul Company Hospitality Group.

Requirements

• Provide legible communication.
• Compute basic arithmetic.
• 2 years' experience in a similar position dealing with the public.
• Ability to perform job functions with attention to detail, speed and accuracy, prioritize and organize.
• Follow directions thoroughly.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent restaurant data.
• Provide clear, pleasant telephone communication with proper grammar.

Nice To Haves

• Food Handler and Responsible Vendor Certificate.

Responsibilities

• Greet guests and take food and beverage orders, utilizing suggestive/up-selling techniques.
• Retrieve and serve alcoholic, non-alcoholic beverages and meals to guests courteously and efficiently according to restaurant specifications.
• Inputting orders accurately.
• Collect and process payments.
• Assist in the maintenance of the restaurant area and supplies.
• Have knowledge and understanding of the menu and are able to answer questions in regard to ingredients and allergens.
• Perform job functions with attention to detail, speed and accuracy, prioritize and organize.
• Maintain complete knowledge of and comply with all restaurant policies and standard of service.
• Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Be familiar with all (B. F. Saul Company Hospitality Group) services/features and local attractions/activities to respond to guest inquiries accurately.
• Complete all side work before the doors open.
• If needed, assist with Escorting guests to tables and assist in seating at tables.
• Notify a manager whenever a guest is/expresses or appears unhappy/upset/disgruntled in any way.
• Maintain complete knowledge of table/seat/station numbers, room capacity and hours of operation, menus, price range and dress code of (B. F. Saul Company Hospitality Group).
• Inspect the condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine list as changes occur.
• Touch tables, build out return clientele.
• Other duties and tasks deemed necessary by management.

Benefits

• Weekly Pay
• Our Big 3 Mission Statement Leaders of the Month/Year
• Annual Performance Appraisals and Wage Increase Opportunities
• Annual Team Member Banquets
• Annual Team Member Engagement Survey
• Discounted Room Rates for Team Members, Family and Friends

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees