Server (PM Shift)
About The Position
What’s in it for you: Unlimited career development opportunities, both nationally and internationally. The sky is your limit! Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential Give back through our Corporate Social Responsibility activities and local community based philanthropy Server (PM Shift) What you will be doing: Candidate will be responsible for welcoming and serving guests in our Lunch and Dinner Restaurant and Urban Chic Lounge Liberte`. S/He will explain the menu, take food and beverage orders and serve food and beverages. Candidate will perform duties according to Sofitel and AAA 4-Diamond standards, maintaining current knowledge of all menu offerings; to include ingredients, preparation method, and presentation. Exercise good judgment and intuition to anticipate guests’ needs. Take initiative to connect with guests, inquire about their experience, and ensure their satisfaction. Be empowered to lead operations and address and report all guest feedback.
Requirements
- A positive, can-do attitude and an ability to multi-task in a fast paced, exciting environment while working alongside a diverse group of colleagues
- Thorough understanding of the food and beverage menus, preparations, and ingredients.
- Strong ability to professionally present and describe menu items to the guest, offer additional assistance and answer inquires.
- Skilled in communicating with guests and colleagues with a polished appearance and a poised demeanor
- Ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members
- A desire to learn and grow in a professional, fun and chic environment!
Nice To Haves
- Some knowledge of food pairings is a plus.
Responsibilities
- Welcoming and serving guests
- Explain the menu
- Take food and beverage orders
- Serve food and beverages
- Perform duties according to Sofitel and AAA 4-Diamond standards
- Maintain current knowledge of all menu offerings; to include ingredients, preparation method, and presentation.
- Exercise good judgment and intuition to anticipate guests’ needs.
- Take initiative to connect with guests, inquire about their experience, and ensure their satisfaction.
- Be empowered to lead operations and address and report all guest feedback.
Benefits
- Unlimited career development opportunities, both nationally and internationally.
- Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
- Give back through our Corporate Social Responsibility activities and local community based philanthropy
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
