Server | Part-Time | Hippodrome

Oak View Group • Baltimore, MD

87d • $15

About The Position

The Server is responsible for providing exceptional food and beverage service to guests of the Hippodrome Theatre Café. This role ensures a welcoming, professional, and efficient dining experience before shows, during intermissions, and at special events. Servers will deliver attentive service, maintain a clean and organized environment, and represent the hospitality standards of the Hippodrome Theatre. This role will pay an hourly rate of $15.00 and is tip eligible. Applications are accepted on an ongoing basis; there is no application deadline.

Requirements

• Prior serving/wait staff experience in a restaurant, café, or hospitality environment preferred.
• Strong customer service and communication skills.
• Ability to multitask and work in a fast-paced environment, especially during peak show times.
• Professional appearance and demeanor.
• Must be able to stand and walk for extended periods and lift up to 25 lbs.
• Availability to work evenings, weekends, and holidays based on theatre performance schedules.
• Must be 18 years of age or older (21+ preferred for alcohol service).
• Knowledge of food safety practices and responsible alcohol service (TIPS or similar certification preferred).

Responsibilities

• Greet and seat guests promptly and courteously.
• Take food and beverage orders, ensuring accuracy and timely entry into the POS system.
• Deliver orders efficiently while maintaining quality presentation and service standards.
• Provide knowledgeable recommendations about menu items, specials, and beverages.
• Monitor guest satisfaction, respond to requests, and resolve issues promptly or escalate to management.
• Handle payments accurately and process transactions according to company procedures.
• Maintain cleanliness and organization of tables, dining areas, and service stations.
• Assist with setup and breakdown of dining areas before and after service.
• Follow all food safety, sanitation, and health guidelines.
• Support team members and management as needed to ensure smooth café operations.

Benefits

• 401(k) Savings Plan
• 401(k) matching

What This Job Offers

• Job Type: Part-time
• Number of Employees: 5,001-10,000 employees