Morongo Casino Resort & Spa-posted 12 months ago
Entry Level
Cabazon, CA
1,001-5,000 employees
Accommodation

The position is responsible for taking and delivering food and beverage orders while providing quality guest service in a prompt, courteous, and knowledgeable manner. Team members will greet and seat guests, take orders, and ensure that guests receive timely service by coordinating with back-of-the-house team members. The role also involves maintaining a clean and well-stocked work station, preparing condiments and coffee, and delivering checks. Other job-related duties may be assigned as necessary.

  • Greets and seats guests, and takes food and beverage orders while demonstrating exceptional guest service.
  • Demonstrates responsible alcohol service in accordance with TIPS training.
  • Utilizes proper serving techniques.
  • Coordinates with back-of-the-house team members to ensure guests receive timely service.
  • Buses, cleans and sets tables when and if necessary.
  • Keeps work station area well stocked, clean and prepared for shifts.
  • Prepares condiments and coffee.
  • Delivers and retrieves checks.
  • Performs other job-related duties as assigned.
  • High School Diploma or GED required.
  • Experience in guest service and food knowledge preferred.
  • Excellent verbal skills.
  • Ability to tactfully and diplomatically deal with the staff.
  • Must possess a high regard for guest service.
  • Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency.
  • Must be able to obtain County Food Handler's Certification.
  • Must have the ability to read and interpret documents in English, such as order tickets, recipes, safety rules, operating and maintenance instructions and procedure manuals.
  • Must be able to communicate effectively with coworkers and guests.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Must be able to prioritize multiple tasks within a fast-paced work environment.
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