Server, In Room Dining On-Call

Montage Hotels • Maui, HI

100d • $17

About The Position

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. At Montage Kapalua Bay, It's All Because of YOU! Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage Kapalua Bay is more than a job; it's a way of life.

Requirements

• Ability to work a flexible schedule, including weekends and holidays
• Ability to collaborate in a team environment
• Basic communication skills
• One year minimum of experience in food and beverage operations, a plus
• Prior micros or other systems experience, a plus
• Luxury hotel experience, a plus

Responsibilities

• Ensure food and beverages are being served in a professional and timely manner
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests' expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Benefits

• Free meals
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associates' events throughout the year
• Healthcare benefits
• 401k retirement plan with company matching

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees