Server - Icicle Village Resort

Columbia Hospitality • Leavenworth, WA

317d • $16 - $16

About The Position

Join the team at Icicle Village Resort as a Server, where you will play a vital role in creating exceptional dining experiences for our guests. This position offers a variety of perks, including an hourly wage plus a service charge tip pool, with 100% of the service charge paid to team members. We have permanent and seasonal positions available, with full-time, part-time, and on-call options. Enjoy daily pay, paid time off, holiday pay, and a range of benefits including medical, dental, vision, and 401K plans. Our culture is values-based, focusing on inclusivity and personal growth, with opportunities for career advancement and community involvement.

Requirements

• Prior experience or training preferred.
• Ability to read, write, and speak English.
• Necessary State Food Handler's License(s) and Liquor Serving Permit(s).
• Ability to lift at least 50 pounds.
• Ability to work in a fast-paced, multi-tasking environment.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.
• Ability to provide an excellent level of customer service, even in stressful situations.
• Working knowledge of dining and beverage service procedures.
• Working knowledge of applicable liquor laws and regulations.

Nice To Haves

• Previous experience as a server in a similar restaurant environment.
• Ability to perform essential functions on the computerized Point of Sale system.
• Desire to work in a fast-paced role.
• Must be comfortable working across a large resort property involving a significant amount of walking and transporting supplies.
• Must be able to work indoors and outdoors in challenging weather conditions.

Responsibilities

• Set tables with chinaware, glass, silver, and linens.
• Clear tables as necessary and set up buffets as needed.
• Serve food and beverage to guests and provide quality customer service.
• Ensure a safe work environment by reporting unsafe conditions and equipment.
• Perform other duties as assigned.
• Take orders and serve food and beverage items to guests in accordance with established standards.
• Enter orders into computerized Point of Sale system and communicate any special requests to the culinary team.
• Coordinate the timing of each course to correspond with the dining pace of the guests.
• Assemble food items, such as appetizers, salads, and soups.
• Ensure attractive, consistent presentation of food and beverages.
• Maintain current knowledge of food and beverage offerings, including menu changes and sold-out items.
• Process guest payments using proper accounting and cash handling procedures.
• Keep work area, including guest dining area, clean and organized.
• Follow all appropriate policies and procedures.
• Advise guests, clients, and team members on matters relating to food and beverage offerings.
• Assist in all areas of service and production including hosting, bussing, cleaning, and dishwashing.
• Support other F&B departments including Outlets, Banquets, and Guest Breakfast as needed.
• Exceed guest expectations by being responsive, engaged, and following through on all requests.

Benefits

• Hourly wage PLUS Service Charge Tip Pool.
• Permanent & Seasonal Positions available.
• Full-Time, Part-Time, and On-Call positions available.
• Get Paid Daily.
• Paid Time Off & Holiday Pay.
• Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans.
• Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks.
• Task Force Work Opportunities.
• Values-Based Culture.
• Referral Bonus.
• Employee Assistance Program.
• Volunteer Opportunities.
• Committee Participation Opportunities.
• Online Learning Platform.

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation