Server - Cascade Lounge

Loews Hotels • Tucson, AZ

1d

About The Position

Experienced bar service professional able to deliver exceptional guest experiences by taking orders, serving food and beverages, and fostering a warm and vibrant atmosphere. With in-depth knowledge of menu offerings, beverages, and cocktails, this role enhances the dining experience through personalized interactions with guests. Collaborating closely with bartenders and team members, the Restaurant Bar Server plays a pivotal role in ensuring seamless service and creating memorable moments.

Requirements

• Previous experience in a food and beverage setting is required; knowledge of alcoholic beverages and service techniques highly preferred.
• Strong understanding of menu offerings, service etiquette, and guest engagement to deliver exceptional dining experiences.
• Excellent guest service skills with a focus on creating personalized and memorable interactions.
• Basic proficiency with computer systems for order entry and processing.
• Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays
• High School Diploma or equivalent preferred

Responsibilities

• Greet guests warmly, present menus, and offer personalized food and drink recommendations.
• Take accurate orders, noting special requests or dietary needs, and relay them to the kitchen or bar.
• Serve food and beverages promptly, ensuring quality and presentation meet standards.
• Check on guests during their visit to ensure satisfaction and address any needs.
• Refill drinks and anticipate guest requirements for a seamless experience.
• Maintain knowledge of the menu, including specials, pairings, and preparation methods.
• Answer guest inquiries about food, beverages, and cocktails with confidence.
• Process guest payments accurately and efficiently, handling cash and card transactions.
• Collaborate with bartenders, kitchen staff, and team to ensure smooth operations.
• Set up and break down the bar and dining areas, restocking and organizing supplies.
• Keep tables, seating areas, and menus clean and tidy throughout service.
• Respond to guest feedback or concerns professionally to ensure a positive experience.
• Assist in resetting the dining area for the next service to maintain a welcoming environment.
• Other duties as assigned.

Benefits

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED