Server Captain

Auberge Collection•Rutherford, CA

10d•$17 - $18

About The Position

Embark on a rewarding journey with our team as a Server, where your role is pivotal in crafting extraordinary dining experiences. As a part of our team, you'll be at the heart of catering to the business, our esteemed guests, and sustaining harmony amongst the team.

Requirements

Minimum 3 years of experience in a full-service, fine dining restaurant with a service level similar to Auberge Du Soleil
Must be able to stand and work 8-hour shifts
Ability to work a flexible schedule, including weekends and holidays, according to department needs
Superior professional appearance and manner, good character to work on a fast-paced team
Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 50 pounds

Responsibilities

Lead all service team members during service, ensuring required tasks are completed to company standards
Interpreting, communicating, and executing all guest reservation requests, ensuring expectations are consistently exceeded.
Provide guest experience notes to assist in building guest relationship data for future dining experiences
Navigate guests through each step of their dining experience, including taking orders and delivering requested items in an efficient and timely manner as per company standards
Engage with guests about needs, satisfaction with the beverage and drinks, and a consistently caring and high-quality service
Comply with all Forbes standards, consistently working towards elevating the guest experience
Contribute to improving the F&B sales revenues through superior knowledge of all menu items and heart-felt guest engagement
Describe all food menu items in-depth, highlighting local purveyors, sources, products, and unique preparations
Describe all wine, cocktail, and beer offerings, distinguishing selections based on guest preferences, creating a strong sense of personalized service
Accurately and quickly place all food and beverage items into the POS system, ensuring proper service timing
Prepare the guest check accurately and collect payment or signature as required
Operate, maintain, and properly clean all restaurant service-related equipment and dining areas, ensuring the restaurant is organized and well-presented at all times
Use safe food handling procedures and maintain a safe working environment, adhering to food safety guidelines
Provide safe and responsible beverage service, as per Federal and State regulations, preventing any personal or company risk related to alcohol service