Server - Brooklyn Bowl Philly

Live Nation • Philadelphia, PA

109d

About The Position

Brooklyn Bowl Philadelphia will be following in the footsteps of our original Brooklyn location, noted as “one of the most incredible places on Earth,” by Rolling Stone. Brooklyn Bowl Philadelphia is the ultimate night out, with its groundbreaking integration of premiere music, 24 lanes of bowling, 2 bars, featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Located in the heart of the historic Fishtown neighborhood, adjacent to The Fillmore and The Punchline in what has become a burgeoning entertainment district, the venue is slated to open Q4, 2021, and will be Brooklyn Bowl’s fourth location. Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environment sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer, and food.

Requirements

• High School graduate or equivalent preferred
• Valid Food Worker / Health Card required
• Valid RAMP certification required
• Previous experience in customer service, food service, restaurant or other related fields
• Ability to build rapport with guests
• Ability to thrive in a fast-paced environment
• Must possess basic math and reading skills
• Excellent interpersonal and communication skills
• Ability to become familiar with menu, preparation procedures and prices
• Ability to work closely and efficiently with others
• Previous experience working in a high-volume restaurant
• Must be able to work a flexible schedule, including weekends and holidays

Responsibilities

• Responsible for all stages of food and beverage service in the restaurant, bowling area, bar or other areas throughout the venue
• Maintain the cleanliness and appearance of the dining or service area to meet departmental standards
• Greet and make all guests feel welcome
• Respond to guest inquiries and requests in a timely fashion
• Ensure the guest has an enjoyable experience
• Must possess in-depth knowledge of all menu items and specials, including ingredients, preparation methods, etc.
• Ensures appropriate utensils and condiments are present for the meal being served
• Checks all tables to ascertain guest needs. Remains attentive to the needs and requests of the guest
• Ensures that all phases of the meal are carried out appropriately, from the time the guests are seated until their departure
• Attention to special requests and relates all information to kitchen and management in detail
• Obtains food and drink orders from guests. Makes appropriate suggestions and follows all set service standards and sequence of service
• Collect and process payment
• Proficient on use of POS system to input orders accurately and efficiently
• Communicate any problem or guest concern to management in a timely manner
• Knowledge of and compliance with Health Code and Alcohol Regulations
• Perform other duties as assigned
• Work together as part of a team to provide the best overall guest experience.

Benefits

• Competitive compensation
• Professional career development
• Additional benefits

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees