Server-Bingo

Syucan•El Cajon, CA

13d

About The Position

Job Purpose: Provides service to our guests by delivering food and drinks Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) Provides guests with service by acknowledging and welcoming guests entering the casino and assigned areas, promptly taking and serving orders, responding to guest requests, and collecting and processing payment and returning change following established procedures. Promotes guest relations by responding to guest requests, offering appropriate up to date information regarding promotional contests and giveaways, providing requested assistance, and treating guests in a friendly and courteous manner. - 15% Provides accounting of transactions during shift by entering cash transactions in point-of-sale system, counting currency, logging guest discounts, VIP points and credit cards on cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the food services management team. Ensures restaurant stations are stocked and clean by completing and submitting supply requisitions, placing delivered water, food and supplies, cups and condiments in the server stations, and cleaning shelves, condiment holders, tables and counters according to established procedures. Maintains safe and sanitary dining areas by cleaning surfaces, emptying ashtrays, picking up used trays, plates, cups, condiments and utensils and disposing of all trash.

Requirements

County of San Diego ServSafe Food Handler Card
CA ABC Responsible Beverage Service Certification
Ability to work effectively with team members and guests
Ability to communicate effectively in the English language
Ability to maintain professionalism and composure
Ability to perform simple mathematical calculations
Ability to count U.S. currency and make change in a fast-paced environment
Ability to work in a fast-paced environment
Ability to understand verbal directives and written instructions
Ability to accept constructive criticism
Ability to routinely lift and carry 50 lbs.
Ability to stand and walk for up to eight hours at a time
Ability to bend, stoop, push and pull
Ability to work in a smoking environment
Ability to appear for work on time

Nice To Haves

Guest Service and/or Hospitality experience
Cash handling experience
Concession experience
Server experience
Casino serving experience
Multi-lingual

Responsibilities

Delivering food and drinks
Acknowledging and welcoming guests entering the casino and assigned areas
Taking and serving orders
Responding to guest requests
Collecting and processing payment and returning change following established procedures
Responding to guest requests
Offering appropriate up to date information regarding promotional contests and giveaways
Providing requested assistance
Treating guests in a friendly and courteous manner
Entering cash transactions in point-of-sale system
Counting currency
Logging guest discounts, VIP points and credit cards on cashier drop work sheet
Balancing money drawer against generated cashier report following established procedures
Reporting discrepancies to the food services management team
Completing and submitting supply requisitions
Placing delivered water, food and supplies, cups and condiments in the server stations
Cleaning shelves, condiment holders, tables and counters according to established procedures
Cleaning surfaces
Emptying ashtrays
Picking up used trays, plates, cups, condiments and utensils and disposing of all trash