Server/Bartender, Interactive Dining

Area15•Las Vegas, NV

1d•Onsite

About The Position

AREA15 is an immersive entertainment and event destination that blends art, music, and retail in a dynamic environment. We are a hub for creativity, innovation, and unique experiences. Join us and be part of a team that thrives on imagination and passion. The Server/Bartender, Interactive Dining is responsible for creating a lively and memorable guest experience by combining exceptional service, expert knowledge of food and beverages and interactive storytelling. This role ensures a welcoming, energetic atmosphere while delivering high-quality food and drinks, engaging guests through performance and hospitality, all while upholding AREA15's service standards and Health compliance requirements.

Requirements

Applicants must be 21 years of age or older
Proof of eligibility to work in the United States
Comfortable working in a creative, entrepreneurial start-up environment, introducing new concepts and innovations.
Hold a minimum of 1-2 years of food serving experience in a high-volume restaurant or hospitality environment.
Strong ability to engage with guests in a friendly, professional and approachable manner.
Ability to engage in storytelling or describing dishes to enhance the guest experience.
Strong time-management skills with the ability to balance beverage preparation and guest interaction.
Collaborative team player who can work closely with the entire staff to maintain a lively, guest-centric atmosphere.
Possess excellent communication skills and exceptional time management.
Show strong multitasking and prioritization abilities, even under high-pressure circumstances, both independently and as part of a team.
Hold valid work cards, including Food Handler cards, Non-Gaming card, and Alcohol Awareness cards.
Able to work extended periods on your feet while maintaining a professional demeanor in a high-stress and fast-paced environment.
Comfortable working in a dimly lit environment featuring flashing lights.
Capable of lifting and carrying up to 25 lbs.
Ability to work in all weather conditions including but not limited to extreme heat, sun exposure, wind, rain, extreme cold.
Computer skills in Microsoft applications. (Excel, Outlook, Word, etc.)
Availability for varied shifts, including evenings, weekends, and holidays.
Ability to work in an environment subject to varying levels of noise, crowds, flashing lights, and smoke.

Responsibilities

Greet guests in a positive, friendly manner, creating a welcoming atmosphere.
Proactively interact with guests to create memorable experiences, creating a fun and lively environment.
Contribute to maintaining an energetic, guest-centric dining room atmosphere in collaboration with culinary staff.?
Support a culture of hospitality by ensuring interactions reflect friendliness, attentiveness, and care for the guest experience.
Tell a story or provide information about each dish and/or beverage as it's being served to the guest.
Demonstrate expert knowledge of menu items, offering effective explanations to guests.
Requires strong knowledge of spirits, wine, champagne, beer, and crafted cocktails
Make menu item recommendations, showcasing strong upselling skills.
Always adhere to all Southern Nevada Health District (SNHD) requirements.
Communicate any food allergies or special nutritional needs to the culinary staff.
Efficiently take food and beverage orders, ensuring accurate entry into the point-of-sale system.
Crafting and serving beverages to guests in a timely manner.
Promptly fulfill orders, prioritizing high-quality food and drink delivery.
Exhibit attentive service, including refilling drinks, anticipating, and attending to guest needs timely.
Actively participate in marketing, publicity, and media materials for venue promotion.
Embrace dressing up in costumes for events and themed parties.
Set up your assigned workstation for full operation, ensuring all supplies, products, and tools are fully stocked.
Handle credit card transactions accurately and in a timely manner.
Execute both opening, running side work and closing duties.
Maintain a high level of organization and promptly seek assistance from the manager on duty when required.
Effectively address customer service issues and escalate them to a manager when necessary.
Adhere to proper food handling and preparation best practices to prevent foodborne illness, reporting any concerns to a manager.
Maintain cleanliness in your assigned workstation and related areas, ensuring a clean, sanitary, and safe environment.
Comply with all policies, procedures, and health regulations.
Demonstrate ART! (AREA15's service standards) in every guest interaction.
Maintain a professional, polished appearance in line with AREA15 standards.
Work various shifts, including nights, weekends, and holidays.
Perform other work-related duties as assigned.
Adhere to department and company policies and procedures.