The Server Assistant assists servers in clearing and setting up tables, as well as accommodating the guests during their dining experience.
Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
Set and clear tables in accordance to Cipriani standards in an enthusiastic and professional manner.
Serve water, coffee and tea while safely transporting items to and from the pantry and kitchen areas.
Prepare the bread and rolls in the pantry area and serve them along with butter.
Complete opening and closing side work as well as maintain a well stocked side station and pantry area.
Anticipate and service the guest needs before requests are made.
Follow proper time and attendance and uniform procedures.
Respond quickly and properly in any restaurant emergency situation.
Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes.
Maintain cleanliness in all areas of the dining room.
The ability to perform other tasks or project as assigned by Cipriani Management.
Able to speak, read, write, and understand the primary language(s) used in the workplace.
Able to learn and perform all essential job functions accurately and safely.
Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests.
Knowledge of the city, particularly tourist attractions and the ability to communicate clear directions to these attractions and facilities.
Auditory and visual abilities to observe and detect signs of emergency situations.
Able to stand and exert well-paced mobility for an extended period of time.
Able to lift up to 50lbs. and on a regular and continuing basis.
Manual dexterity required to use and operate all necessary equipment.
Auditory, visual and verbal interactions occur continuously in the process of communicating with guests, supervisors and other employees.
High school or equivalent education preferred.
Minimum one year server assistant services experience required.
Ability to obtain and/or maintain any government required licenses, certificates or permits.
All Employees must maintain a neat, clean and well-groomed appearance per Cipriani standards.
Personal cellular phones, pagers, I-pods, radio/cd players, headsets and/or other electronic devices are not permitted to be worn, carried or used while on duty.