Server Assistant

Marriott•Orlando, FL

9h•Onsite

About The Position

The Server Assistant is responsible for providing professional, courteous, and efficient food and beverage service to all guests. This includes cleaning and setting up tables, serving water, bread, and coffee, and greeting guests by name when possible. Key duties involve proper tray stacking for stewarding, ensuring safety standards, and completing comprehensive closing tasks such as storing goods, cleaning equipment, and restocking. The role also requires setting up, stocking, and maintaining work areas, inspecting the cleanliness of china, glass, and silver, and maintaining overall cleanliness through 'clean-as-you-go' procedures to adhere to health and safety standards. Additionally, the Server Assistant must follow company policies, report unsafe conditions, complete safety training, maintain a professional appearance, ensure confidentiality, and foster positive working relationships with colleagues and guests.

Requirements

Ability to stand, sit, or walk for an extended period of time or for an entire work shift
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Nice To Haves

High school diploma or G.E.D. equivalent

Responsibilities

Provide professional, courteous and efficient presentation of food and beverage service to all guests
Clean and set up tables in the outlet
Perform other food service related duties, including general cleaning and set up
Serve water, bread and coffee
Greet guests by name whenever possible during the course of meal service
Stack trays properly for efficient unloading for stewarding
Ensure proper safety standards at all times
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist
Set up, stock, and maintain work areas
Inspect the cleanliness and presentation of all china, glass, and silver prior to use
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures and utilizing cleaning to adhere to health and safety standards
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Read and visually verify information in a variety of formats (e.g., small print)
Perform other reasonable job duties as requested by Supervisors