Server Assistant

Invited•Rockville, MD

40d

About The Position

The Server Assistant supports the front-of-house team by assisting with food and beverage service, ensuring a smooth and efficient dining experience for members and guests. This role plays a critical part in maintaining high service standards and operational efficiency. Server Assistants help with setting up, cleaning, and supporting service tasks, and contribute to creating a welcoming atmosphere.

Nice To Haves

High school diploma or equivalent.
Previous experience in Food and Beverage service.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Completion of Invited's F&B Service Training program.
Excellent communication skills with the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.

Responsibilities

Assist with delivering food and beverages to members/guests, ensuring prompt service.
Help maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions.
Greet members/guests with a friendly attitude, providing basic assistance and ensuring a welcoming environment.
Collaborate with team members to ensure a smooth dining experience, providing support as needed.
Assist in handling Member/Guest requests and complaints, escalating issues to Servers or management when necessary.
Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
Follow safety and cleanliness guidelines, ensuring all areas are maintained in accordance with Club policies.
Perform additional duties as assigned by management, including supporting special events and large parties.
Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
Follow all company, club, and department policies, procedures, and instructions.
Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
Wear a clean, neat uniform that meets club standards.