Host - Fulton

AccorHotel • Austin, TX

1d

About The Position

Reporting to the Venue Manager, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
Consistently offer a professional, friendly greeting and engaging service
Understand the Server’s tasks in the outlet
Understand shift end reports in the outlet and the POS system
Assist guests regarding food and beverage menu items in an informative and helpful way
Have knowledge of all menu items, garnishes, contents and preparation methods
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
What is in it for you:
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary shift meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and Educational Assistance for further development
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Previous service experience an asset Excellent communication and organizational skills
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Demands
This position requires:
Constant standing and walking throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling
Occasional ascending or descending ladders, stairs and ramps
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic.
Our commitment to Diversity & Inclusion:
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Requirements

• Previous service experience an asset Excellent communication and organizational skills
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Responsibilities

• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Understand shift end reports in the outlet and the POS system
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Benefits

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees