The Shannon Rose Server Assistant

Doherty Enterprises•Ramsey, NJ

9d•Onsite

About The Position

Experience the true feel of Ireland and the “Craic” (Gaelic for Fellowship and Fun)! Working in an authentic, high volume pub is truly a unique and rewarding experience. The word “pub” originates from the term “public house” which references a community gathering place or focal point within the community for socializing and sharing stories, daily events, and in our case, great food with a great beverage. Our Bussers assist servers and bartenders with WOW guest service, quickly cleans and resets tables, stocks server stations and bars. Clean floors and operate various forms of equipment. Join our Team The health and well-being of our associates is a high priority at The Shannon Rose Irish Pub. We offer competitive compensation and benefits to both hourly and salaried associates, based on eligibility and availability. We believe these are key components of our associates' Total Rewards and employment experience.

Requirements

Stands/walks during entire shift
Ability to listen to guests, respond verbally to them and interact with Team Members
Must reach, bend, stoop and wipe
Can carry bus tubs weighing up to 40 pounds from all areas of the restaurant to the dish area
Enthusiastic and professional attitude must be displayed at all times
Operates a dish washing machine
18+ years old

Responsibilities

Understands Steps of Service
Assists servers throughout shift by performing table maintenance whenever necessary
Clears, cleans and resets tables as needed
Assists bartenders by stocking beer and ice
Sweeps/ cleans the floor to maintain cleanliness
Visually observes guests and can respond to non-verbal cues
Assists servers by stocking stations
Communicates with host staff concerning table updates to ensure the continuous flow of seated guests
Assists with rolling silverware when necessary
Upholds and maintains cleanliness standards in all areas of the restaurant
Empties trash cans into the dumpster and helps to maintain cleanliness
Makes servers aware of any special requests at their tables
Performs various tasks delegated by management. These may include but are not limited to sweeping, cleaning and other side work duties.
Handles a guest complaint in a professional manner; follows the steps accordingly
Follows food safety and general sanitation policies
Completes perimeter checks as needed
Completes all opening, ongoing and closing side work.
Cleans and restocks restrooms.
Bids a sincere farewell to all departing guests within 10 feet
Generates fun, and excitement through personality and positive attitude to help ensure many return visits by guests