SERVER ASSISTANT

MRN LTD•Cleveland, OH

1d•$7•Onsite

About The Position

The Server Assistant is a line level position that will make $7.00 per hour plus tips. The Server Assistant ensures day-to-day tasks of the facility are met. The Server Assistant is responsible for knowing, understanding, and upholding company policies and procedures while also providing an excellent guest experience.

Requirements

Flexibility to work nights, weekends, and holidays
Interpersonal and communication skills
Strong task and time management skills / Ability to work quickly and efficiently in a fast-paced environment
Preferably related experience in a dynamic restaurant atmosphere
Preferably experience in customer service
Comprehension of basic mathematics skills to understand recipes, measurements, requisition amounts, and portion sizes
Candidates must meet physical requirements to effectively perform job responsibilities. This includes standing for long periods of time, walking, sitting, utilization of hands and arms, maneuvering up and down stairs with no difficulty, working in a hot and busy kitchen, and lifting up to fifty pounds

Responsibilities

Ensure a positive dining experience for all guests by providing excellent customer service.
Ensure that dishes are presented well, meet the restaurant’s quality standards, and that all orders are complete and accurate before serving them to guests.
Transport food from the kitchen to the correct table efficiently, accurately, and in a timely manner to prevent it from cooling or losing its appeal.
Act as a liaison between the kitchen and front-of-house staff, ensuring that any special requests or modifications are communicated effectively.
Greet guests at their tables, provide information about dishes if needed, and address any initial concerns they might have.
Support in resetting tables for new guests by clearing and cleaning them quickly and efficiently.
Provide support to guest service by helping with tasks such as refilling drinks, bringing additional utensils, or addressing guests’ requests.
Maintain workstations by keeping all areas and equipment clean, sanitized, stocked, and organized.
Follow all health and food safety regulations, including proper food handling and hygiene practices.
Be aware of and follow safety procedures to prevent accidents and ensure a safe environment for both guests and staff.
Follow all opening, running, and closing procedures.
Operate equipment properly and report any maintenance issues or malfunctions to management.
Work and communicate effectively with other staff members and management to ensure a positive work environment.
Participate in all training sessions and meetings as required to stay updated on procedures, new menu items, and company policies.
Abide by all company policies and procedures.