Server Assistant

Early Bird Night Owl•Carthage, NC

5h•$8

About The Position

The Server Assistant supports the front-of-house team by ensuring efficient food and beverage service, maintaining clean and organized service areas, and assisting servers in delivering a seamless guest experience. This role is responsible for running food and drinks, pre-bussing and resetting tables, and maintaining readiness of service stations throughout the shift. The Service Assistant remains guest-focused, communicates effectively with the team, and upholds all cleanliness, health, and safety standards, including compliance with NC food safety and ABC regulations, while contributing to a collaborative, “One Team, One Dream” work environment.

Requirements

Minimum of 3 months food service experience
Customer-oriented and upbeat personality
Must be eligible to work in the United States
Exceptional organizational and operational skills, and detail-oriented
Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management
Ability to work a flexible schedule to include AM/PM shifts, weekends, and holidays
Ability to be on your feet and alert for extended periods of time
Ability to lift up to 35 lbs. as needed
Ability to carry and balance heavy food & beverage trays
Continuous use of hands and arms
Continuous bending, reaching, and twisting
Maintains strong personal image and uniform standards

Nice To Haves

High School Diploma / GED preferred

Responsibilities

Appropriately interact with and assist guests alongside servers
Ensure that the service areas are fully set up and maintained throughout the shift
Run food and beverage orders to tables
Pre-bus tables and help flip tables once guests depart
Demonstrate the ability to consistently speak knowledgeably about the food menu
Serve customers in a friendly and helpful manner
Provide guidance to guests on property programming and general regional information
Stay guest focused and nurture an excellent guest experience
Perform other duties as assigned by managers
Communicate ordering needs to minimize running out of items
Communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures
Communicate in a professional manner to all other staff, guests, managers
Work together with other staff in a “One Team, One Dream” mentality
Ensure all work surfaces are kept in neat and tidy condition throughout service
Maintain clean work areas throughout service
Comply with all NC Department of Food and Safety regulations
Comply with all NC ABC regulations