PM Server / Server Assistant - LORO Kirby

LORO•Houston, TX

About The Position

Hai Hospitality and LORO, Asian Smokehouse + Bar, is accepting applications for Server Assistants / Servers. The Service Assistant role is the backbone of our Front of House team. You’ll help maintain a high level of service by keeping a close eye on the dining room, expo line, and bar. Service Assistants are key players in delivering food, supporting the team, and creating a seamless guest experience. We’re offering flexible scheduling and are open to both part-time and full-time availability. We’re happy to work with you to find a schedule that fits! $500 Sign-On Bonus Paid in two installments: $250 after completion of training $250 paid 45 days after training completion Service Assistants typically make ~$500 per week in tips, and there is strong opportunity for growth within the team — including the ability to move into a Bartender role with increased responsibility and earning potential. What you’ll do in this role: Learn our menu, current specials, and cuisine — we’ll set you up for success Build your knowledge of beer, wine, and cocktails through peer-led training Stay active and present on the floor, supporting service and completing side work Bus and reset tables, polish glassware, and stock supplies Support bartenders and servers to enhance the overall guest experience Deliver food to guests while confidently describing each dish Receive, organize, and deliver curbside orders Why You’ll Love Working With Us Medical / Dental / Vision / Accident insurance options available Employee Assistance Program with mental health services available Employer Matched 401k Savings plan Opportunity to grow -- we promote from within almost exclusively Dining discounts The Hai Experience Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It’s about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people. Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below: If you have the right to work, don't let anyone take it away : E-verify.gov E-Verify Participation Poster Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Smoked meats, rad veggies, boozy slushees, and chill vibes. LORO is an Asian smokehouse and bar originally created by the award-winning chefs behind Uchi and Franklin Barbecue. Together, they merged their love of Asian cuisine and Texas barbecue to offer innovative dishes you won’t find anywhere else. Come on by, kick back, and stay awhile.

Requirements

Must be able to effectively communicate with guests and other employees
Detect and identify safety issues, and comply with safety guidelines and standards
Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
Must have the ability to stand and walk for extended periods
Bend, stoop, and reach to access various areas and items
Ability to work in a fast-paced, high-pressure environment
Ability to work in a variety of temperatures, both hot and cold
Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
Move quickly and efficiently to respond to customer needs
Ability to work in close proximity to coworkers in a crowded kitchen or serving area
Tolerate exposure to potential allergens and food odors
Maintain a professional and hygienic appearance, including proper uniform and personal grooming
Understand directives and communicate effectively with Leadership and coworkers
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions

Responsibilities

Learn our menu, current specials, and cuisine
Build your knowledge of beer, wine, and cocktails through peer-led training
Stay active and present on the floor, supporting service and completing side work
Bus and reset tables, polish glassware, and stock supplies
Support bartenders and servers to enhance the overall guest experience
Deliver food to guests while confidently describing each dish
Receive, organize, and deliver curbside orders