Server Assistant

Trailborn Hotel Management LLCJackson, WY

About The Position

The Server Assistant / Busser supports the front-of-house team by quickly clearing and resetting tables, refilling beverages, and helping deliver food as needed. They ensure the dining room stays clean, organized, and ready for guests, helping maintain smooth and efficient service. ABOUT OUR VALUES We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.

Requirements

  • Prior experience as a busser, server assistant, or in hospitality preferred, but not required.
  • Strong teamwork, communication, and attention to detail.
  • Ability to stay organized and work quickly in a fast-paced environment.
  • Friendly, professional attitude with a willingness to take direction.
  • Commitment to cleanliness, sanitation, and guest service standards.
  • Reliable and punctual.

Responsibilities

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Prepare and set all dining areas for service
  • Set tables before, during, and after service according to standards
  • Perform side work assigned by Supervisor
  • Offer water to all seated guests
  • Carry out service of bread and butter to guests at the appropriate time (if offered)
  • Clear plates and silver between courses and prep set up for the next course to be served
  • Make sure area surrounding table and chairs are clean and orderly
  • Maintain cleanliness of all work areas, China, glass, etc., throughout the day
  • Complete closing duties, including restocking items, polishing silver and glassware, etc.
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests everywhere, always
  • Be available to run food, bus tables and re-set dining sections in all areas
  • Address guests` service needs
  • Speak with others using clear and professional language
  • Develop positive working relationships with fellow staff and support team to reach company goals
  • Provide service to always expected levels while on property
  • Perform other reasonable job duties as requested by Supervisors

Benefits

  • Medical (with company contribution)
  • Dental (with company contribution)
  • Vision (with company contribution)
  • 401(k) (with company match)
  • Paid Time Off
  • Sick Time
  • Employee Dining Discounts
  • Employee Marketplace Discounts
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