Server Assistant

AccorHotelNew York, NY
$17

About The Position

The Server Assistant supports the service team by maintaining the flow of the dining room, anticipating guest needs, and ensuring that each table receives seamless and attentive service. This role is fast-paced, guest-focused, and team-oriented, requiring a strong sense of awareness and a polished presence. Assistant Servers help uphold the La Boca standard by executing behind-the-scenes service that enhances the overall guest experience. This is a full-time position with an hourly compensation rate of $17.00 an hour plus tips.

Requirements

  • 1+ year of experience in a high-end or high-volume dining environment preferred
  • Strong work ethic and attention to detail
  • Ability to follow directions and anticipate team needs
  • Friendly and composed under pressure
  • Food Handler Certification required or obtainable prior to start
  • Fast, efficient, and quiet movement
  • Clear communicator and dependable teammate
  • Ability to multitask and maintain focus in a dynamic environment
  • Commitment to upholding luxury service standards

Nice To Haves

  • Bilingual in Spanish a plus

Responsibilities

  • Assist servers by delivering food and beverages in a timely and accurate manner
  • Refill water glasses and beverages without being prompted
  • Clear plates, glassware, and silverware efficiently and discreetly
  • Ensure tables remain clean and organized throughout service
  • Reset tables promptly following guest departure
  • Keep service stations and side work areas fully stocked and clean
  • Maintain floor cleanliness and respond immediately to any spills or hazards
  • Monitor guest cues and assist servers with any special requests
  • Communicate clearly with servers, runners, hosts, and kitchen team
  • Attend pre-shift meetings and stay informed of menu updates and specials
  • Support the opening and closing duties of the service team
  • Uphold Faena standards in appearance, demeanor, and service
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