Server Assistant (Busser)
About The Position
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Be the Energy Behind an Exceptional Dining Experience Are you fast-paced, guest-focused, and passionate about hospitality? Do you thrive in a team environment where every detail matters? We’re looking for a Server Assistant (Bus Attendant) who takes pride in creating seamless, memorable dining experiences. In this role, you are the heartbeat of the restaurant — supporting servers, anticipating guest needs, and ensuring our food & beverage outlets run flawlessly. If you love staying active, working with people, and being part of a team that delivers excellence every day, we’d love to meet you.
Requirements
- 1–2 years of restaurant or hospitality experience preferred
- A track record of delivering exceptional guest service
- Strong communication and interpersonal skills
- Ability to multitask and stay composed in a fast-paced environment
- Team-oriented with a positive, can-do attitude
- Professional appearance and demeanor
- Able to stay active throughout your shift
- Able to work evenings, holidays, and weekends
Responsibilities
- Greet guests warmly with genuine hospitality
- Serve water, coffee, juice, and beverage refills
- Anticipate guest needs and respond with urgency
- Clear and reset tables quickly and efficiently
- Maintain a clean, polished, and welcoming dining environment
- Own guest requests and ensure satisfaction
- Assist servers and managers during service
- Stock and supply service stations for smooth operations
- Complete side work and closing duties accurately
- Help maintain service flow during busy periods
- Step in where needed to support overall hotel operations
Benefits
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
