Server Assistant (Busser)

Sonesta Hotels•St. Louis, MO

22h

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary Be the Energy Behind an Exceptional Dining Experience Are you fast-paced, guest-focused, and passionate about hospitality? Do you thrive in a team environment where every detail matters? We’re looking for a Server Assistant (Bus Attendant) who takes pride in creating seamless, memorable dining experiences. In this role, you are the heartbeat of the restaurant — supporting servers, anticipating guest needs, and ensuring our food & beverage outlets run flawlessly. If you love staying active, working with people, and being part of a team that delivers excellence every day, we’d love to meet you.

Requirements

1–2 years of restaurant or hospitality experience preferred
A track record of delivering exceptional guest service
Strong communication and interpersonal skills
Ability to multitask and stay composed in a fast-paced environment
Team-oriented with a positive, can-do attitude
Professional appearance and demeanor
Able to stay active throughout your shift
Able to work evenings, holidays, and weekends

Responsibilities

Greet guests warmly with genuine hospitality
Serve water, coffee, juice, and beverage refills
Anticipate guest needs and respond with urgency
Clear and reset tables quickly and efficiently
Maintain a clean, polished, and welcoming dining environment
Own guest requests and ensure satisfaction
Assist servers and managers during service
Stock and supply service stations for smooth operations
Complete side work and closing duties accurately
Help maintain service flow during busy periods
Step in where needed to support overall hotel operations
You will consistently deliver our GUEST service model: Greet everyone warmly Use eye contact and names Establish and anticipate needs Solve and own requests Thank every guest