Server Assistant at Bourbon & Bones San Tan

Square One Concepts • Gilbert, AZ

362d

About The Position

Bourbon & Bones Lounge - Square One Concepts, is seeking a professional and experienced Server Assistant to join the team. You will play a vital role in ensuring a seamless and memorable dining experience for our esteemed guests. You will work closely with the servers and other restaurant staff to provide top-notch service, maintain cleanliness, and uphold the highest standards of quality. Your attention to detail, professionalism, and dedication to customer satisfaction will contribute to the restaurant's success.

Requirements

• A passion for providing exceptional customer service and exceeding guests' expectations.
• Excellent interpersonal and communication skills to effectively interact with guests, servers, and kitchen staff.
• Ability to work in a fast-paced environment while maintaining composure and attention to detail.
• Strong teamwork and collaboration skills to support the serving team and contribute to a harmonious work environment.
• Knowledge of food and beverage service procedures and etiquette.
• Familiarity with health and safety regulations and best practices in a restaurant setting.
• Ability to work quickly and efficiently.
• Ability to work well as part of a team.
• Must be available to work evening, weekends, and holidays.
• Must have a valid Food Handlers Certification.
• Must have an Alcohol Service Licensing or certification.
• Ability to operate point-of-sale systems - Aloha, Hot schedule and Paylocity.

Nice To Haves

• Previous experience as a server assistant or in a similar role within a fine dining establishment is preferred.

Responsibilities

• Collaborate with the serving team to deliver exceptional service to guests by assisting with their needs promptly and courteously.
• Set up and prepare the dining areas before and after service, ensuring all tables are impeccably set with clean linens, polished silverware, and pristine glassware.
• Assist in maintaining the cleanliness and organization of the dining room, including clearing and resetting tables efficiently.
• Anticipate guests' needs and promptly respond to requests, including refilling water glasses, bread baskets, and condiments.
• Assist servers in delivering food and beverages to guests' tables with precision and attention to detail.
• Assist with the proper storage and handling of food and beverage items, including replenishing supplies as needed.
• Collaborate with the kitchen staff to ensure timely delivery of food orders and maintain smooth communication between the front and back of house.
• Stay updated on the menu offerings, specials, and wine selections to provide accurate information and suggestions to guests.
• Adhere to health and safety regulations and maintain a clean and sanitized work environment.
• Handle guest concerns and complaints professionally, promptly escalating any issues to the management team when necessary.
• Performs other related duties as assigned.

Benefits

• Accrual up to 40 hours of PTO
• Dining Discounts - 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
• Corporate Shoe Program through Shoes for Crews and Skechers
• Competitive Pay
• Flexible Scheduling
• 401(k)
• Medical & Prescription
• Dental & Vision
• Health Saving Account (HSA)
• Wellness Program
• Discount Pet Care Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees