Server 1

Invited•Fayetteville, GA

About The Position

Invited, a dynamic company in the hospitality and service industry, has been building relationships and enriching lives since 1957. As the largest owner and operator of private clubs nationwide, with over 130 country, city, and athletic clubs, Invited offers first-class amenities including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fitness centers. Server 1 is responsible for delivering exceptional food and beverage service to members and guests, ensuring every interaction aligns with Invited’s service standards. This role emphasizes consistently applying the 3-steps of service: warm welcomes, magic moments, and fond farewells. Server 1 collaborates with team members to provide a seamless dining experience, playing an integral role in maintaining member satisfaction and retention. As a non-lead role, Server 1 also supports overall dining area operations and assists with service duties as needed.

Requirements

Must be able to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
Able to lift, carry, push, and pull up to 100 lbs. occasionally.
Effective communication skills, including talking and hearing, with sufficient visual acuity.
Attendance requirements for this position as outlined on the weekly schedule.

Nice To Haves

High school diploma or equivalent.
Previous experience in Food and Beverage service.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Completion of Invited’s F&B Service Training program.
Excellent communication skills with the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.

Responsibilities

Maintain high standards of service, following the Invited F&B service training program.
Provide food and beverage service to members/guests, executing orders in a timely manner.
Ensure a complete knowledge of the à la carte menu, including daily features and specials.
Greet members by name and provide a warm welcome, making them feel at home.
Assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail.
Handle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly.
Complete daily assignments and side work, ensuring work areas are organized, clean, and well-stocked.
Follow club standards for cleanliness, organization, and safety.
Support management by completing additional duties as assigned.
Assist others as needed and take on additional tasks as assigned by management.
Follow all company, club, and department policies, procedures, and instructions.
Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
Wear a clean, neat uniform that meets club standards.

Benefits

Medical, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

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