SEO Copywriter-Senior Associate

JPMorgan Chase • New York, NY

166d

About The Position

Reporting to the Editor of Organic Search, this team collaborates with SEO and editorial colleagues, as well as various partners, to optimize articles and manage multi-platform projects. The team emphasizes the creation of customer-centric content that provides fresh insights and drives consistent business results. As a Search Engine Optimization Copywriter on our content production team, you'll have an opportunity to flex your research, writing and editing skills while helping consumers improve their financial savvy. Your primary mission will be to help build out a best-in-class library of accessible financial content that promotes engagement, establishes authority and helps readers better understand the often tricky and complex world of money, credit and finance. You will be at the center of a fast-paced team, working closely with Search Engine Optimization and editorial colleagues to optimize articles while liaising regularly with a wide range of partners, including those who represent lines of business, compliance and legal. Along the way, you'll have ample opportunity to demonstrate multi-platform project management skills and an ability to create customer-centric content that unlocks fresh insights and delivers consistent business results.

Requirements

• 5+ years of verifiable work experience writing about financial services, pharmaceuticals, healthcare, or insurance with a selection of professional writing samples for evaluation
• Proven project management skills that show the ability to maintain multiple assignments at once, while completing all required steps in a fast-paced production workflow
• Exhibit a firm grasp of SEO best practices and how they factor into quality content
• Ability to liaise with a wide range of partners-in person, via Zoom and through email and messaging services
• A proven ability to adapt to and learn new tech platforms and new workflow processes
• Demonstrated ability to juggle multiple projects at once, hit deadlines and deliver toward clearly defined expectations
• A high comfort level with multi-tasking and managing time efficiently

Nice To Haves

• Possess excellent verbal/written communication skills and attention to detail
• Experience having work reviewed by multiple stakeholders/review partners, bonus if there is proven experience with compliance departments
• Demonstrate proficiency with Adobe Workfront as a project management and reporting tool
• Understand how to leverage Artificial Intelligence, including ChatGPT/Open AI
• Have knowledge of credit card features, auto lending, consumer banking, and home lending

Responsibilities

• Research, write and edit an assortment of consumer-friendly SEO articles for Chase lines of business that include credit card, consumer banking, auto lending, home lending
• Respond to a steady stream of edits in a timely basis and demonstrate an everyday mastery of detail
• Effectively liaise with subject matter experts (SMEs), compliance and legal teams and help shepherd articles toward approval and publication
• Compose clearly defined creative briefs that succinctly synopsize topics with the assistance of AI
• Draft engaging, SEO-friendly articles at a consistent pace that allows the content team to meet monthly KPIs and annual OKRs
• Manage a pipeline of live articles that are due for annual recertification, ensuring the content is fresh and up-to-date
• Hop in and out of platforms and applications at a moment's notice, drafting articles one moment, exploring specific metrics the next
• Represent the SEO content team on calls with applicable stakeholders and partners

What This Job Offers

• Industry: Credit Intermediation and Related Activities