Senior zOS System Programmer

Truist Bank-posted 13 days ago
Full-time • Mid Level
Atlanta, GA
5,001-10,000 employees
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Our Mainframe Engineering team is looking for an experienced, senior level zOS System Programmer to help with zOS new release installs, maintenance and OEM installs. More specifically, this role will require problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. And in this capacity, perform programming and debugging activities. This engineer will also be responsible for responding to issues in a timely manner by receiving and investigating incidents or service tickets and may engage and manage outside vendors. Lastly, this engineer will act as a resource for teammates with less experience.

  • Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and debugging activities.
  • Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
  • Analyzes and observes trends with technical issues and develops recommendations for long- term improvements.
  • Documents all relevant end-user interactions and steps taken to resolve incidents.
  • Has occasional contact with end-users.
  • Communicates status of issue resolution to internal customers.
  • May engage and manage outside vendors.
  • Applies in-depth knowledge of application support and an understanding of best practices.
  • Typically leads moderately complex projects and participates in larger, more complex initiatives.
  • Solves complex technical and operational problems.
  • Acts as a resource for teammates with less experience.
  • May have people management responsibilities for a small team.
  • Bachelor's degree and five years of experience in development or application support or an equivalent combination of education and work experience.
  • In- depth knowledge in information systems and ability to identify, apply, and implement best practices.
  • Understanding of key business processes and competitive strategies related to the IT function.
  • Ability to plan and manage projects.
  • Ability to solve complex problems by applying best practices.
  • Ability to provide direction and mentor less experienced teammates.
  • Ability to interpret and convey complex, difficult, or sensitive information.
  • Banking or financial services experience.
  • z/OS, SMP/e, OSMF workflows, IBM Mainframe experience and applying maintenance, IPL’ing LPAR’s and HMC’s.
  • Familiarity with taking dumps, traces and gathering appropriate documentation for analysis.
  • Hands on with RACF and network security protocols (IPSec, AT-TLS, SSH).
  • Knowledge of Coupling facility support, High Availability, Automation (OPS/MFS) and Parallel Sysplex.
  • Experience with set up and use of GDPS for disaster recovery and site swaps.
  • Conversant with mainframe hardware upgrades.
  • Production use of BCPii (Base Control Program internal interface) and Restful APIs to automate operation procedures .
  • Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
  • Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
  • Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
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