Senior Workspace Support Technician
About The Position
At General Dynamics Mission Systems, we create the technologies, products and services that help our nations heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of whats possible. Here youll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge? We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers missions in cyber, RF, undersea, interstellar and everything in between. Demonstrating your solid customer focus, communication and collaboration skills, youll perform a variety of responsibilities in support of end-point computing devices, and peripherals. Essentially, youll respond to and diagnose problems and answer queries regarding computer hardware, software, printers, network and telecommunications systems. As the Senior Workspace Support Technician, youll also install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives as well as load and verify correct operation of software packages, such as operating system, word processing and spreadsheet programs. What youll experience: Technologies that arent just top-notch, theyre often top-secret A team of bold thinkers committed to exploring whats next Opportunities to gain new knowledge - as its discovered What you bring to the table: Associates degree or equivalent experience plus a minimum of 1 year of relevant experience Ability to assist in the installation, implementation, and upgrades of internal systems Ability to troubleshoot, maintain, and monitor external and internal hard drives, printers, plotters and scanners What sets you apart: Creative thinking with the ability to multi-task Commitment to ongoing professional development Team player who thrives in collaborative environments and revels in team success
Requirements
- Associates degree or equivalent experience plus a minimum of 1 year of relevant experience
- Ability to assist in the installation, implementation, and upgrades of internal systems
- Ability to troubleshoot, maintain, and monitor external and internal hard drives, printers, plotters and scanners
Nice To Haves
- Creative thinking with the ability to multi-task
- Commitment to ongoing professional development
- Team player who thrives in collaborative environments and revels in team success
Responsibilities
- perform a variety of responsibilities in support of end-point computing devices, and peripherals
- respond to and diagnose problems and answer queries regarding computer hardware, software, printers, network and telecommunications systems
- install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives
- load and verify correct operation of software packages, such as operating system, word processing and spreadsheet programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
