Senior Workers Compensation Claims Representative

Berkley • Manassas, VA

104d

About The Position

BerkleyNet is an innovative workers compensation insurance provider that does all of our business online. Our Goal? To make doing business “Ridiculously Fast. Amazingly Easy.” We’re seeking a Senior Claims Representative to manage lost time and catastrophic injury claims across multiple jurisdictions.

Requirements

• 3–5 years of workers’ compensation claims experience, including at least 1 year in one or more of the following states: CA, AZ, NV, CO, NE, OK, or UT.
• Strong knowledge of the Workers’ Compensation Act and adjudication processes.
• Excellent communication, negotiation, and conflict resolution skills.
• High level of discretion and integrity in handling sensitive information.
• Ability to work independently, manage time effectively, and think critically.
• Proficiency in claims management systems and regulatory reporting.
• Valid driver’s license and ability to travel regionally.

Nice To Haves

• Experience with catastrophic injury claims and litigation management.
• Leadership experience or interest in mentoring and team development.
• Adjuster license(s) in assigned jurisdictions or willingness to obtain.

Responsibilities

• Investigate workers’ compensation claims to determine coverage, compensability, and benefits.
• Set and manage financial reserves throughout the claim lifecycle.
• Coordinate medical treatment and rehabilitation for injured workers.
• Negotiate settlements and manage litigation to ensure timely, cost-effective resolution.
• Communicate regularly with injured workers, policyholders, attorneys, and vendors.
• Ensure compliance with state regulations and reinsurance reporting requirements.
• Lead special projects, support team supervision, and assist with training and vendor management.

Benefits

• Competitive salary and benefits package.
• Opportunities for career advancement and professional development.
• Supportive, collaborative team environment.
• Flexible work arrangements with travel as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees