Senior Workday Finance Lead

Jade Global•San Jose, CA

About The Position

Senior Workday Finance Lead1 1. Production Support Provide L2/L3 functional support for Workday Financial Management modules. Investigate and resolve tickets raised by business users through incident management tools. Analyze system issues and provide root cause analysis (RCA). 2. Issue Resolution Troubleshoot issues related to: General Ledger (GL) Accounts Payable (AP) Accounts Receivable (AR) Expenses Procurement Banking & Settlements Coordinate with technical and integration teams for complex issues. 3. Configuration & Enhancements Perform minor configuration changes in Workday Financials based on business requirements. Implement small enhancements and change requests. Maintain business process configurations. 4. Reporting Support Create or modify Workday financial reports and dashboards. Support finance teams with data validation and reconciliation reports. 5. Release & Patch Management Analyze Workday biannual releases and evaluate impact on finance modules. Support regression testing during system updates. 6. Testing Activities Support Unit Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT) for fixes and enhancements. 7. Documentation Maintain support documentation and knowledge base. Update process documents and configuration details. Required Skills Strong understanding of Finance processes (GL, AP, AR, Expenses). Experience supporting Workday Financials modules. Knowledge of Workday business process framework. Experience with incident management tools (ServiceNow, Jira, etc.). Strong problem-solving and analytical skills. Preferred Skills Experience with Workday reporting and dashboards. Basic knowledge of Workday integrations (EIB, Core Connectors). Experience working in AMS / Support projects. Experience 2–6 years of experience in Workday Financials support Experience in ticket-based support environments. Working at Jade Global Talented people are drawn to world-class organizations that offer outstanding opportunities, and Jade Global is an employer of choice for individuals around the world. We invest in each employee’s personal and professional wellbeing because we understand that client success, as well as our ultimate success, starts with our employees. We seek to provide the benefits you need while standing behind you every step of the way. Our programs include health-related policies and leave donation policy.

Requirements

Strong understanding of Finance processes (GL, AP, AR, Expenses).
Experience supporting Workday Financials modules.
Knowledge of Workday business process framework.
Experience with incident management tools (ServiceNow, Jira, etc.).
Strong problem-solving and analytical skills.
2–6 years of experience in Workday Financials support
Experience in ticket-based support environments.

Nice To Haves

Experience with Workday reporting and dashboards.
Basic knowledge of Workday integrations (EIB, Core Connectors).
Experience working in AMS / Support projects.

Responsibilities

Provide L2/L3 functional support for Workday Financial Management modules.
Investigate and resolve tickets raised by business users through incident management tools.
Analyze system issues and provide root cause analysis (RCA).
Troubleshoot issues related to: General Ledger (GL) Accounts Payable (AP) Accounts Receivable (AR) Expenses Procurement Banking & Settlements
Coordinate with technical and integration teams for complex issues.
Perform minor configuration changes in Workday Financials based on business requirements.
Implement small enhancements and change requests.
Maintain business process configurations.
Create or modify Workday financial reports and dashboards.
Support finance teams with data validation and reconciliation reports.
Analyze Workday biannual releases and evaluate impact on finance modules.
Support regression testing during system updates.
Support Unit Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT) for fixes and enhancements.
Maintain support documentation and knowledge base.
Update process documents and configuration details.