Senior Wires Operations Systems Engineer

Wells Fargo & Company • Charlotte, NC

2d • Onsite

About The Position

About this role: Wells Fargo is seeking a Senior Wires Operations Systems Engineer in Technology as part of Commercial Corporate & Investment Bank Technology (CCIBT) engineering and transformation office. Learn more about the career areas and lines of business at wellsfargojobs.com. The position will support Money Transfer System applications (Domestic and International). As a part of the support, the team member is expected to provide day to day support / operational activities related to EMTS and GMTS. This includes alert handling, taking care of the incidents, handling start of day / end of day activities, Service requests, Changes and Problem management. In this role, you will: Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area Contribute in increasing system efficiencies and lowering the human intervention time on related tasks Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability Work with vendors and other technical personnel for problem resolution Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Requirements

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of application support experience
• Ability to work on-site at posted location

Nice To Haves

• Wire processing experience
• Automation and Scripting experience with Shell and/or Python
• ACI knowledge
• Experience in automation using any of scripting (shell/Perl/Python).
• Experience in IBM MQ Series
• Experience in ITIL processes (Change, Incident and Problem Management) for Application Support

Responsibilities

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed