athenahealth-posted 3 months ago
Senior
MA
5,001-10,000 employees

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are seeking a highly skilled and experienced Senior Systems Administrator to join as a Sr. Member of Technical Staff (SMTS) within our Cloud Infrastructure Engineering Organization (CIE CORP Systems Engineering team), to help lead the administration and support of our enterprise IT infrastructure. This role is responsible for managing and optimizing environments across Windows Server, Citrix, VMware, Microsoft 365, Azure, and SQL Server platforms. The ideal candidate will have a strong background in systems operations, automation, and performance tuning, with a proactive approach to problem-solving and continuous improvement.

  • Manage and maintain Windows Server environments (2019/2022/2025). Perform patching, upgrades, and performance tuning. Implement and monitor Group Policies, Active Directory, DNS, DHCP, and file services.
  • Support and maintain Citrix Virtual Apps and Desktops infrastructure. Troubleshoot user access issues and optimize delivery performance. Manage Citrix policies, profiles, and licensing.
  • Administer VMware vSphere environments including ESXi hosts and vCenter. Monitor resource utilization and perform capacity planning. Implement and manage virtual machine provisioning and backups.
  • Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, and Power Platform. Manage Azure resources including virtual machines, storage, networking, and identity services. Support hybrid cloud deployments and Entra ID (Azure AD) integration.
  • Maintain SQL Server instances, perform backups/restores, and optimize performance. Monitor database health and implement security best practices. Collaborate with developers and analysts on database design and queries.
  • Ensure systems are compliant with internal policies and external regulations. Implement security controls, monitor logs, and respond to incidents.
  • Create and maintain system documentation, SOPs, and diagrams. Develop scripts and automation tools using PowerShell or other scripting languages.
  • 5+ years of professional experience in a Systems Administrator role
  • Strong knowledge of Windows operating systems and platforms
  • Strong PowerShell knowledge
  • Ability to work both independently and collaboratively as part of a team
  • Excellent troubleshooting and analytical skills
  • Excellent communication skills
  • Highly motivated and persistent
  • Strong knowledge of Windows Server Active Directory Group Policy Management
  • Strong knowledge of Azure Services
  • Strong knowledge of Microsoft 365 Suite of Applications (Exchange Online, Teams, SharePoint etc.)
  • Strong knowledge of Terraform, Azure ARC, Puppet
  • Strong understanding of VMware infrastructure (vCenter, ESXi, vSAN etc.)
  • Strong knowledge of Microsoft SQL Server
  • Strong knowledge of Citrix Infrastructure, NetScaler / Virtual Desktops & Apps
  • Familiarization with Git and DevOps tools
  • Familiarization with Service-now and Jira Service Desk
  • Strong overall network skills
  • Familiarization with Prometheus/Grafana Monitoring
  • Health and financial benefits
  • Commuter support
  • Employee assistance programs
  • Tuition assistance
  • Employee resource groups
  • Collaborative workspaces
  • Flexibility in work-life balance
  • Sponsorship of events including book clubs, external speakers, and hackathons
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