About the position
The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The NYISO applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO’s Information Technology department invites applications for a full-time Senior Windows Administrator to join our Team. The Senior Windows Administrator designs, architects, implements, manages and administers large multi-site Microsoft server, Microsoft 365/Azure cloud, and client environments; responsible for system architecture, design, implementation, testing and administration; operating system, firmware and software package creation and installation; upgrades, patching, system integrity, security, disaster recovery, and performance. Creates, maintains, and adheres to server administration and user standards and procedures; leads or participates on project teams and collaborates with application developers and infrastructure peers as necessary; performs backup and restoration procedures. Leads and/or supports audit efforts and ensures compliance with corporate and regulatory standards; mentors and trains Associate and Professional-level Windows administrators; provides expertise in strategic IT planning; establishes and maintains working relationships with IT partners, business customers, and vendors; creates and maintains technical documentation.
Responsibilities
- Performs advanced and/or highly complex work with minimal or no supervision.
- Establishes work plan for department based on organizational goals; sets independent objectives to accomplish specific tasks supporting the larger plan.
- Leads functional or virtual departmental or inter-departmental teams and demonstrates accountability for completion of team-wide objectives.
- Acts as key contributor and represents team for larger organizational teams; regularly interacts with peer departments, business partners, market participants, vendors, and other external constituents.
- Demonstrates the highest proficiency with assigned technology platforms and disciplines; has broad knowledge of ancillary information technologies, methodologies and platforms.
- Has broad knowledge of IT service management, governance, continuity, financial, project, and lifecycle management.
- Has basic understanding of the energy vertical, energy markets, the electric industry, and the NYISO’s business & operations.
- Represents the organization to external entities.
- Creates, installs, patches and upgrades Microsoft and VMware operating systems, hardware platforms, and server/client software packages.
- Performs on-going performance tuning, system infrastructure assessment (i.e. hardware, software), and resource optimization.
- Architects, tests, implements and supports system architectures and configurations, and system management technologies.
- Architects, tests, implements and supports automation of infrastructure provisioning and management.
- Leads and participates in capacity planning and system lifecycle management.
- Design, test and implement complex solutions that support high availability and inter-site and intra-site fail over capabilities.
- Provisions and controls user permissions and privileges with strict adherence to access guidelines following SOC1 and CIP standards.
- Demonstrates adherence to rigorous change management processes.
- Provides technical support to software development, infrastructure, IT operations, and inter-departmental teams.
- Communicates regularly with software development, infrastructure, and operational staff to ensure system integrity and security.
- Designs and maintains Microsoft systems (i.e. Microsoft Exchange, SharePoint, M365), adhering to all established NYISO and regulatory standards.
- Manages data and information requests to support internal and external audit requests.
- Provides 24x7 technical support on a rotational basis.
- Mentors and trains Associate and Professional-level Windows administrators.
- Establishes and communicates NYISO Microsoft and VMware server standards and policies and procedures.
- Participates in ongoing IT strategic planning with primary focus on Microsoft and VMware server technologies.
- Establishes and maintains working relationship with key strategic vendors.
- Develop and champion innovative solutions that improve operational efficiency through automation.
- Participates in procurement activities and support contract management.
- Leads and/or participates in license management and compliance.
- Understands networking and storage technologies and participates in planning and troubleshooting network and storage services.
- Creates and maintains detailed documentation of Microsoft, VMware, and cloud system configurations and functions.
Requirements
- Bachelor's Degree (BS) in Computer Science, Information Systems, or similar technical program required; Master’s Degree (MS) desired.
- Minimum seven years’ experience as a Windows Server Administrator.
Nice-to-haves
- MSP, MCSE, Azure Certified Administrator, VMware Certified Professional (VCP) certification preferred.
Benefits
- Competitive salaries
- Comprehensive benefits package
- Innovative reward programs
- Flexibility to work both in the office and remotely
