Senior Web Services Engineer

C2 Essentials • Dhs, MD

74d • $135,000 - $155,000

About The Position

The Senior Web Services Engineer will support the installation and configuration of web server software (e.g., Apache, Nginx, IIS) and related components. This role involves various responsibilities including maintenance and upgrades, monitoring and performance tuning, security management, backup and recovery, documentation, collaboration, user support, ticket-based support, customer service, automation and scripting, and compliance with organizational policies and industry standards.

Requirements

• Must possess an active DoD Top Secret Clearance with SCI eligibility and a full scope polygraph
• Successful candidates must meet one of the following education and experience requirements: 4 year degree with 14 years' experience, or high school diploma with 19 years' experience
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud)
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes)
• Experience with monitoring tools and performance tuning
• Familiarity with CI/CD pipelines and DevOps practices
• Familiarity with database management systems (e.g., MySQL, PostgreSQL)
• Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef)
• Proficiency in scripting languages (e.g., Bash, Python, PowerShell)
• Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate
• Strong understanding of network protocols, DNS, SSL/TLS, and web security practices

Responsibilities

• Regularly update and patch web servers to ensure they are secure and performing optimally
• Monitor server performance and troubleshoot issues to ensure high availability and reliability
• Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues
• Implement and maintain security measures to protect web servers from threats and vulnerabilities
• Manage backup and recovery processes to ensure data integrity and availability in case of server failure
• Maintain accurate documentation of configurations, procedures, and policies
• Work closely with development and IT teams to support web application deployments and ensure smooth operation
• Provide support to users and developers for web server-related issues and inquiries
• Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction
• Provide excellent customer service by effectively communicating with users and stakeholders, addressing their concerns, and providing solutions
• Develop and maintain automation scripts to streamline server management tasks
• Ensure that web server operations comply with organizational policies and industry standards, maintain compliance with DISA (Defense Information Systems Agency) standards and guidelines

What This Job Offers

• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees