Senior Web Designer

Citizens Bank

182d•$80,000 - $90,000•Hybrid

About The Position

We seek a creative, detail-oriented Web Designer to join our in-house advertising agency. The ideal candidate has a strong understanding of user experience (UX) and user interface (UI) design principles and will be responsible for designing user-friendly, visually appealing digital experiences that align with the Citizens brand. The right candidate has the drive to raise the bar on creative expression, a deep appreciation for clean, simple design, the desire to collaborate with copywriters and broader teams, and a proven ability to succinctly present and communicate creative solutions. This position will report to the SVP, Digital Channel Management and have a dotted line to the VP, Creative Director of Design, to ensure visual brand consistency.

Requirements

Bachelor’s degree in web design, graphic design, or a related field preferred. A human factors background is a plus.
Proven experience as a web designer, preferably in the Financial Services sector
Proficiency with Adobe Creative Cloud design applications and Figma
Excellent communication and teamwork skills
Ability to manage multiple projects and meet deadlines
A versatile team-player attitude

Nice To Haves

Working knowledge of HTML, CSS, JavaScript, SEO principles and web analytics tools
Experience with content management systems, such as OpenText TeamSite and Sitecore
Experience in automated workflow tools like Aprimo, Workfront, Jira, etc.
Understanding of accessibility standards and best practices

Responsibilities

Collaborate with stakeholders to understand business goals and user needs
Work from agreed upon creative briefs with copywriters, creative directors, web strategists and project management teams to create digital experiences for financial products and marketing initiatives
Design and develop wireframes, conceptual mockups, website layouts and templates
Present to partners using sketches, diagrams, and visual comps to demonstrate how solutions will help meet and exceed goals
Ensure all web experiences are optimized for responsive design
Stay up to date with the latest web design trends and technologies
Understand competitive landscape, customer feedback, and metrics to refine user-centered designs