Senior Watchmaker - Level 2

Richemont • Fort Worth, TX

2d

About The Position

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. Role Overview The Senior Watchmaker acts as the primary technical expert for a team of watchmakers within the Richemont Technical Center. This role focuses on the continuous improvement of the team's technical skills through daily mentoring, support, and troubleshooting of complex timepieces, particularly for VIP clientele and high-complication watches.

Requirements

• High School Diploma or GDA.
• Minimum of 5 years of experience in Watchmaking is preferred.
• High level of dexterity and focus to handle small parts, with a strong attention to detail.
• Ability to follow instructions and efficiently provide a high level of quality.
• Ability to analyze and solve problems by using adequate processes and tools available.
• Proven ability to work in a fast-paced environment.
• Good communication and listening skills.
• Ability to mentor and coach team members.
• Strong communication skills for providing guidance and feedback.
• Ability to lead by example and reinforce policies.

Nice To Haves

• Watchmaking diploma is preferred.
• Working experience with luxury brands is a plus.
• Computer skills are a plus.

Responsibilities

• Act as the main technical expert for a group of watchmakers, focusing on continuous improvement of their technical skills.
• Assist the Technical Management with the technical functions of the team.
• Determine resolutions for complex pieces during the troubleshooting process.
• Designated as the technical expert and cross-functional to assist in all Brands as needed under supervisory representation.
• Provide individual support to the technical team and act as the go-to technical expert.
• Collaborate with the technical lead on skill deficiencies of individual team members and provide constructive feedback to address deficiencies with on-the-job training.
• Communicate in a timely manner to the technical lead when a technical issue is identified (technical feedbacks).
• Repair watches categorized as VIP for high clientele or high complication pieces.
• Assist individuals in providing guidance on work organization to increase work efficiency as needed.
• Assist with the training & development of new team members.
• Maintain healthy working relationships with team members; assist with providing mentoring and guidance for improvement areas.
• Constructively communicate information in an objective and concise manner.
• Lead by example and provide positive reinforcement of policies and procedures (5S, FIFO, etc.).

Benefits

• Richemont offers a generous compensation and benefits package for eligible employees.
• Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees