Senior Warranty Claims Administrator
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About The Position
Ensures that claims received from customers are reviewed for accuracy and eligibility and input and processed into DENSO systems for timely payment and supplier debit. Provides clear and timely communication to customers regarding claim approvals and rejections, as well as questions regarding warranty policy and procedure. Conducts ongoing and ad hoc claim analysis to identify and monitor trends and share data with appropriate stakeholders. Maintains positive open channels of communication with necessary DPAM departments to gather and distribute pertinent information as necessary. Continually challenge and document internal processes to find most productive and efficient methods for claim processing.
