Senior Warehouse Technician

TDS Telecom•Fort Carson, CO

9d•$19 - $29

About The Position

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Senior Warehouse Technician, you will work within a team-based environment to ensure inbound/outbound shipments are accurate and free of damage. The Senior Warehouse Technician tests equipment for proper function and facilitate repairs when necessary. You will maintain inventory and ensure accuracy in the system. This position handles work orders and works with internal customers to ensure they receive the equipment they need, when they need it.

Requirements

2+ years of customer service experience -OR- current military service, or prior military service with honorable discharge.
2+ years of warehouse experience with both electronic and manual inventory systems.
Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.
Must have and maintain a valid driver's license with an insurable driving record.

Nice To Haves

Familiarity with company products and services.
Proven organizational skills and ability to multi-task.
Demonstrated customer service skills, as well as effective communications skills (verbal and written) for interaction with internal and external customers.
Ability to work in a fast-paced, dynamic work environment.
Ability to communicate information effectively.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Time Management.

Responsibilities

Ensures inbound and outbound shipments are accurate and free of damage.
Receiving duties include unloading trucks, coordinating materials with packing slips, tagging and filing documents indicating received receipt.
Ensures all new CPE equipment is loaded correctly into the inventory system within 48 hours of being received. Unpack CPE, label and repack before adding to inventory.
Test equipment for proper function and schedule repairs of damaged/broken or defective equipment.
Coordinates all repairs to include CPE equipment, Head end equipment, Hardline Equipment and warranty items
Maintains inventory including purchasing, receiving, stocking, and tracks regulated and non-regulated equipment and materials.
Performs Inventory & Supplies duties such as repair & returns, orders & processes orders for regulated & deregulated items, tracks regulated & deregulated inventory, maintains appropriate inventory levels utilizing the mailbox and web tools (e.g., Inventory Use & Transfer Application, etc.), Plant Record Systems, SAP and other TDS and Broadband applications as appropriate.
Inventory responsibilities include warehouse, vehicles, in process orders, repairs & delinquent shipments which includes the physical loading and unloading of all shipments. Establishes and maintains a tracking database, tracks delinquent shipments, tracks Broadband projects, and maintains an accurate log of all purchase orders. This includes working directly with Finance and to maintain accurate and appropriate inventory levels. Arrange Disposal or recycling of equipment as needed.
Receive printed work orders and prepare equipment needed for each work order.
Work with the In-house technicians, front counters and contractors on locally picked up CPE recoveries.
Issues CPE, Hard Line and Construction Supplies and equipment.
Coordinate Shipping.