Senior Warehouse Manager

Redwood Logistics•Romeoville, IL

18h•$75,000 - $95,000•Onsite

About The Position

As a Senior Warehouse Manager working within Redwood Distribution, you will be responsible for leading the launch and ongoing operation of a multi-shift warehouse focused on inbound receiving and intra-logistics support for production lines. This role serves as the primary operational point of contact for the customer, ensuring clear communication, service-level performance, and rapid issue resolution. The Warehouse Manager will play a key role during new warehouse startup activities, including staffing, process design, system implementation, and go-live execution.

Requirements

5+ years of warehouse or distribution leadership experience
Experience managing multi-shift operations
Strong background in inbound receiving and production support logistics
Proven customer-facing communication experience
WMS experience
Strong leadership, communication, and problem-solving skills
Employment is contingent upon the satisfactory completion of a background check, a pre-employment drug screening in accordance with applicable federal law, and Motor Vehicle Report (MVR).

Responsibilities

Serve as the primary day-to-day operational liaison between the warehouse and the customer
Lead daily, weekly, and monthly customer touchpoints during launch and steady-state operations
Communicate inbound schedules, material availability, shortages, and recovery plans
Translate customer requirements into clear execution plans across all shifts
Proactively escalate risks to production or service levels with corrective action plans
Oversee inbound receiving, unloading, verification, and put-away of materials
Manage internal material movement, picking, kitting, staging, and line-side delivery
Ensure materials are delivered accurately, on time, and in sequence to support production
Establish standard work for dock operations, material flow, and internal transportation
Coordinate dock schedules, labor allocation, and internal material routes
Hire, train, and onboard supervisors and hourly associates
Develop shift structures, labor plans, and startup ramp curves
Create standard operating procedures and shift handoff processes
Stabilize operations post-launch and drive performance to target KPIs
Lead a 3-shift operation including supervisors, leads, and hourly teams
Ensure consistent execution and communication across all shifts
Manage staffing, overtime, cross-training, and coverage for absences or volume spikes
Coach and develop supervisors with a focus on leadership, communication, and accountability
Own warehouse safety performance and promote a strong safety culture
Ensure compliance with OSHA, company policies, and customer requirements
Conduct regular safety audits, observations, and corrective actions
Maintain high standards for material handling quality and housekeeping
Ensure accurate receiving and inventory transactions within the WMS
Partner with inventory control teams on cycle counts and root cause analysis
Monitor scanning compliance and inventory accuracy
Leverage system data to drive operational improvements
Track and improve KPIs including inbound accuracy, dock-to-stock time, on-time line delivery, inventory accuracy, labor productivity, and safety
Lead root cause analysis and corrective actions for service failures
Identify process, layout, and labor optimization opportunities

Benefits

Access to experts and resources for your Learning & Development journey
Opportunity for internal mobility
Employee referral bonus program
Employee Resource Groups (ERGs)
Annual fundraising and volunteer events to give back to communities
Paid time off, floating holidays, time off to volunteer and rollover
Paid parental leave
Medical, dental, vision and 401k plans (with match)
Flexible spending account, mass transit and dependent care plans available
Health savings account, with a annual company contribution for plan participants
Short-term and long-term disability; life insurance policies subsidized by company
Additional benefits including pet insurance, accident care, access to legal advice and more