Senior VP Regional Manager

Lennar•Irvine, CA

15d•$96,020 - $165,941

About The Position

Position Summary: Manage multiple branches and supervise production personnel and their workflow, ensuring high morale, excellent customer service and maximum volume and profits. Join a Company that Empowers you to Build your Future Lead, manage and direct day to day operations of multiple production branches. Interview, hire and train Division Managers and motivate all associates to achieve production goals. Maximize individual and team potential. Actively participate in company’s strategic planning. Set goals and objectives which are measurable, achievable and revolve around our customer service standards. Regularly meet with various company departments including Quality Control/Compliance, Secondary Marketing, Operations, Finance and Information Technology and ensure that the most updated processes, procedures and guidelines are implemented and adhered to by division associates. Provide EVP with updates and information that pertains to production metrics, statistics and performance for all region branches. Create a management succession plan for all branches in region and maintain a development plan for identified associates. Ensure compliance with federal government regulations, investor requirements, all corporate reporting requirements and company best practice standards (Company Roadmap). Ensure that the production staff maintains a pipeline of loans with emphasis on customer service, quality, accuracy and efficiency. Learn and maintain knowledge of all loan programs, underwriting guidelines and computer systems and ensure that the loan officers remain current as well. Remain current with investor guidelines. Communicate to Division Managers and other production staff as needed. Handle issues with borrowers, Lennar divisions, investors, mortgage associates as needed. Integrate the Lennar culture throughout the mortgage branches. Provide coaching and promote a professional team effort. Provide support for problem solving. Communicate with Senior Management with training needs and issues. Attend Homebuilding/status meetings as requested. In addition to the above, each associate will be required to cross train for position(s) within the division organization structure as may, from time to time, be required by the EVP. Management reserves the right to change the duties and responsibilities set forth herein at any time.

Requirements

Minimum 3-5 years as a branch manager
Minimum 5 - 6 years of application and processing experience or equivalent mortgage background
Strong computer background with 5 to 6 years experience in mortgage software and working knowledge of Word for Windows and Excel
Current knowledge of closing and title requirements
Current knowledge of loan processing and automated underwriting systems
Current knowledge of FHLMC/FNMA/FHA/VA and industry underwriting guidelines
Current knowledge of self-employed borrowers, partnership and corporation tax return analysis
Strong mortgage operations background
Valid driver's license and transportation
Must have professional attitude and represent company in a positive manner
Provide outstanding customer service, work well under pressure and be a team player
Must have excellent oral and written communication skills
Must have excellent team-building and motivational abilities
Must have excellent organization and PC skills
Understand and follow posted work rules and procedures
Accept constructive criticism

Responsibilities

Manage multiple branches and supervise production personnel and their workflow
Lead, manage and direct day to day operations of multiple production branches
Interview, hire and train Division Managers and motivate all associates to achieve production goals
Actively participate in company’s strategic planning
Set goals and objectives which are measurable, achievable and revolve around our customer service standards
Regularly meet with various company departments including Quality Control/Compliance, Secondary Marketing, Operations, Finance and Information Technology
Provide EVP with updates and information that pertains to production metrics, statistics and performance for all region branches
Create a management succession plan for all branches in region and maintain a development plan for identified associates
Ensure compliance with federal government regulations, investor requirements, all corporate reporting requirements and company best practice standards
Ensure that the production staff maintains a pipeline of loans with emphasis on customer service, quality, accuracy and efficiency
Learn and maintain knowledge of all loan programs, underwriting guidelines and computer systems and ensure that the loan officers remain current as well
Communicate to Division Managers and other production staff as needed
Handle issues with borrowers, Lennar divisions, investors, mortgage associates as needed
Integrate the Lennar culture throughout the mortgage branches
Provide coaching and promote a professional team effort
Provide support for problem solving
Communicate with Senior Management with training needs and issues
Attend Homebuilding/status meetings as requested