SENIOR VOCATIONAL REHABILITATION COUNSELOR, QUALIFIED REHABILITATION PROFESSIONAL

State of California•Sacramento, CA

45d•Hybrid

About The Position

This is a continuance of a previously posted advertisement. Previous applicants remain under consideration and do not need to reapply. This position is located in the city of Modesto. Under the direction of the Team Manager, Staff Services Manager I, a Senior Vocational Rehabilitation Counselor, Qualified Rehabilitation Professional (SVRC, QRP) facilitates the effective delivery of services to consumers in a Vocational Rehabilitation Service Delivery (VRSD) Team. The core duties of the SVRC, QRP include the following non-delegable functions: 1) determining vocational rehabilitation (VR) eligibility; 2) determining priority for services; 3) development of the Individualized Plan for Employment (IPE); and determining amendments to the IPE; and 4) review of IPE progress to be completed at least annually; 5) determining successful employment outcome achieved, and completing case closure for services of Department of Rehabilitation (DOR) consumers. The SVRC, QRP is accountable for the quality, quantity, and effectiveness of consumer employment outcomes and must effectively and consistently align the non-delegable duties with the delegable tasks performed by other team members for each consumer's case. Communicates regularly with VR staff; provides excellent customer service to both internal and external customers; ensures the timely movement of a consumer through the vocational process, including but not limited to, monitoring of case status, compliance with mandated time frames, signatures, periodic progress updates, and annual reviews; interacts with consumers and coworkers in a professional manner, and with integrity and respect. Attempts to resolve individual's concern at the lowest possible level; offers other dispute resolution options; and elevates to next level, if needed. Caseload consists of consumers who are Deaf and Hard of Hearing. American Sign Language (ASL) proficiency is required. A Master's degree in Rehabilitation, counseling or a closely related field from a recognized institution and successful completion of one graduate course with a primary focus on the Theories and Techniques in counseling is mandatory. Reliability, dependability and exceptional interpersonal skills are essential. Prior to appointment, candidates will be required to provide a copy of the official college transcripts. Candidates are strongly encouraged to bring to the interview official and unofficial transcripts and letters of reference. Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. Multiple vacancies may exist. You will find additional information about the job in the Duty Statement. You will find the Minimum Requirements in the Class Specification.

Requirements

American Sign Language (ASL) proficiency is required
A Master's degree in Rehabilitation, counseling or a closely related field from a recognized institution and successful completion of one graduate course with a primary focus on the Theories and Techniques in counseling is mandatory
Reliability, dependability and exceptional interpersonal skills are essential
Prior to appointment, candidates will be required to provide a copy of the official college transcripts
Travel to the Modesto and Stockton offices and surrounding catchment areas is required
Resume is required and must be included
This position requires the applicant to be bilingual in ASL

Nice To Haves

Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect
Experience communicating with and providing information regarding DOR services to applicants and consumers
Knowledge of department's mission and goals
Proficiency with Microsoft Office applications including Word, Excel, Teams and PowerPoint
High level of organizational skills and office equipment and processes proficiency
Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails

Responsibilities

determining vocational rehabilitation (VR) eligibility
determining priority for services
development of the Individualized Plan for Employment (IPE)
determining amendments to the IPE
review of IPE progress to be completed at least annually
determining successful employment outcome achieved, and completing case closure for services of Department of Rehabilitation (DOR) consumers
Communicates regularly with VR staff
provides excellent customer service to both internal and external customers
ensures the timely movement of a consumer through the vocational process, including but not limited to, monitoring of case status, compliance with mandated time frames, signatures, periodic progress updates, and annual reviews
interacts with consumers and coworkers in a professional manner, and with integrity and respect
Attempts to resolve individual's concern at the lowest possible level
offers other dispute resolution options
elevates to next level, if needed

Benefits

Pension through CALPERS
Medical Benefits, including health, dental, and vision insurance
Medical benefits into retirement
Deferred Compensation options: 401k and 457b
Leave benefit options (Vacation/Sick or Annual Leave)
Paid Holidays
Group Legal Services
Life Insurance
ScholarShare (College Saving Account)
Pre-Tax Parking
Commute Program
School Loan forgiveness under the federal Public Service Loan Forgiveness Program