Senior Vocational Rehabilitation Consultant

Sun Life • Wellesley, MA

35d • Hybrid

About The Position

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. Come join a fantastic team in a fast paced and exciting work environment!

Requirements

• Ability to work independently and with a diverse range of people
• Master’s degree in vocational Rehabilitation Counseling (or related field) and CRC certification required
• 3-5 years’ experience in the vocational rehabilitation field required
• Strong knowledge of vocational return to work protocols
• Strong computer skills, proficient in PC environment such as: OASYS, ERI, ONet, Outlook, MS Word, Excel, and email systems
• Excellent communication skills, both written and verbal, with a pleasant and professional communication style with customer service focus
• Strong research, analytical, critical thinking, problem solving skills and decision-making skills
• Desire to work in a fast-paced, service-oriented environment
• Ability to initiate and prioritize regular work duties and projects
• Detail oriented, organized, the ability to multi-task, and strong time management skills

Nice To Haves

• Experience in the disability insurance industry preferred
• Demonstrated experience and success providing job placement services

Responsibilities

• Evaluate and determine if claimant is a suitable candidate for return to work or a rehabilitation program
• Counsel/advise claimants in vocational, motivational, and personal areas as well as in policy requirements and incentives regarding return to work (RTW) and rehabilitation services
• Maintain close, frequent contact with the claimant to provide encouragement and support throughout the RTW and rehabilitation process
• Negotiate modified jobs for claimants who cannot perform all duties of a job as outlined in standard job descriptions either with the Policyholder or a new employer
• Identify accommodations, including assistive devices, that facilitate the RTW process
• Act as a liaison between the claims and other resources and obtain, coordinate, and disseminate the information necessary to enable the claimant to work, this may include locating sources of funding or referral to state and/or federal agencies
• Identify occupations and their material duties and physical demands utilizing a variety of government and internal resources which may include contact with the claimant and employer
• Perform transferable skills analyses/reviews to assess ability to perform alternate work
• Support claims team by providing vocational assessments and recommendations regarding disability claimants
• Utilize outside vendors to support return to work services with claimants; manage referrals, expenses, reports, and setting ongoing direction
• Maintain claim file through up-to-date documentation of telephone calls and vocational rehabilitation activity as required by established claim procedures
• Participate in claim discussion and file review to assist with claim management action items and identify potential for vocational rehabilitation/ intervention
• Prepare monthly reports concerning vocational consulting activity and impact on return to work
• Participate in educational seminars, conferences, client presentations and association meetings to increase knowledge of the vocational rehabilitation field

Benefits

• At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
• Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.
• Enjoy a flexible, inclusive and collaborative work environment that supports career growth.
• We’re proud to be recognized in our communities as a top employer.
• Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees